Jira

I am facing the problem with JIRA. I restarted my Jira server. Now issue navigator is not working and also 2 projects are not coming, their workflow went into the inactive state. Neither I am able to...

• jira
• jira-software

Hi,  I have a trouble - can't open any task on currently created business project management project.  Also tried to create a project with a sample data, but it's also not working. &nbsp...

• jira

Hi I a new user to JIRA. We are writing user stories in confulence and creating JIRA id per story. So just need to know if this is the way to use it or any efficinet way for creating and assigning st...

• jira

HI ,   Im trying to add user to a specific project role in a project by using JIRA rest api and invoking it throw a power shell ,but when i'm passing json data as below , its giving me "Remote...

• jira

Is it normal to CPU spike while indexing 98% ?

• jira

Hello, i am discovering again JIRA Service Desk, i must setup a tool for my customer with 2 types of tickets. I have seen that 1 request type is linked to 1 issue type. First question, i need some...

• jira-service-desk

We noticed that JIRA keeps sending notification when a customer has been added to the organisation. We don't want this notification as we have 20,000 customers to be added in the organisation. This w...

• jira
• jira-service-desk

Hello Support    we are evaluating the JIRA cloud and onpremise , we required your support how to backup the cloud version and restore in the local server, please help us 

• backup
• jira
• restore

On the page: https://mydomain.atlassian.net/admin/users?activeFilter=active All users "Last session" showing "Not available", may I know why? How can I check the "Last session" again? I j...

• jira-administration
• jira-core

There are a lot of same errors in logs below when the mail was handling. I think it shoud be caused by a string error in handling mail, so how can I find this handling mail? I would like to delete i...

• jira-software

Using only the PD number, how do I look up a production defect in Jira?

• jira

There are so many sub-projects in the JIRA source code, is there some documents to explain what's purpose of every sub-project? And how to debug the JIRA source code in local machine?

• jira
• source

I've been adding custom fields and updated the workflow for a Business Process project in JIRA, and along the way the Board view started only showing the attached message.  I click the link and ...

• board
• jira

Does anyone have experience with changing the custom email address in JIRA Service Desk? I need to change it from support@company1.com to support@company2.com but I'm a little concerned that just en...

• cloud
• jira
• jira-service-desk

Hi,   I am trying to setup Jira service desk to migrate over from ManageEngine ServiceDesk Plus and currently it emails the customer when a ticket is assigned to a technician with the technici...

• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, When I import issues with reminaing estimate and original estimate they are now coming through in miliseconds. I used to be able to import an issues with a remaining estimate of 21600 which would...

• csv
• import
• jira

I'm trying to update a jira with a new comment through JavaScript. I can do this all day long with cURL but using javascript is proving more challenging. I was able to call the Jira API for a GET req...

• api
• comment
• javascript

Hi, I have created a workflow that i want to assign to the project. The workflow is currently innactive. I go to the project summary and in the wrokflow section i try to change the workflow. Howev...

• jira

Can the JIRA incoming email handler process emails from external email addresses that are not registered as users?

• email
• jira

I performed a Cloud -> Server migration, and now unable to login. I've tried my Atlassian Account credentials, as awell as sysadmin | sysadmin from  https://confluence.atlassian.com/admin...

• jira-cloud
• login
• server

When I change status of requests using android app (jira cloud) to resolved or closed, they are done on android, but on desktop are still in open requests list. When I close request using browser,...

• jira

We need to integrate JIRA Help Desk with our partner who is using EasyVista Service Manager. Has anyone already done this? How can it be achieved? Jan

• jira
• jira-service-desk

Hi, I have a general question about JIRA Workflow export/import.  We know that their are two ways to export JIRA Workflows. Either as XML or JWB (JIRA Workflow Bundle). In each of them (XML a...

• export
• import
• jira
• workflow

How can I set this issue security: Only users who at least one comment added on issue, can view the issue. OR Only users who at least one time the issue assigned to he/she, can view the issue.

• jira
• jira-service-desk

Hi. I'm wondering what is the purpose of "like" at Jira comment, if there is no way to know, that someone liked my entry without going back to that issue. Very seldom one read his own comments again...

• jira
• like