Hi All, I want to write a Groovy Script to check if the current user belongs to a given group or project role. And based on that I want to hide certain fields on the screen. Is this possible with a...
I have a JIRA plugin with dynamic menu items using WebItemProvider-interface (com.atlassian.plugin.web.api.provider.WebItemProvider). This works excellent, but only for menu items in menu, but not f...
Currently the setting looks like: <database-type>oracle10g</database-type> Should it just be oracle or should it reflect the version we are on?
This question is in reference to Atlassian Documentation: JIRA Service Desk: Disable Account Creation Notification Ask your question here...
I'm trying to set up a rule that does the following: when all Bugs attached to a Request are "Done" -> Request is set to "Resolved" (CS automation project)
Hello everybody, I need help Here I would like to know if there existed a custom field in jira behaving like a "GroupBox". Basically I would like to have a field that would group several other edita...
I have stories created on a board that are brought into another board by using the Escalated field. The stories come through fine. But when a subtask is created on the new board, the subtask is not i...
Are there any side effects of clearing the resolution every time an issue changes status? Would there be any impacts to the standard reports? Our workflows are typically set up to allow all statuses...
Hi all, On my company's JSD system, we've disabled user signup and have several email channels available to clients. This creates a problem when a client submits a ticket from an address not associa...
Linked issue field, how many linked issues can be displayed in this field? Our project is anticipating approximately a 1 to 3000 relationship. Is this possible?
Can't move issue from one status to orther on scrum board. Tried Move and Transition permission. Board access to all loggedin user and admin. Issue is assigned to me.
I know this question has been asked a lot. However, I'd like to know how other JIRA admins are dealing with the issue ... My company has a policy of expiring passwords after 90 days. We're using Cro...
Here are some pictures: Capture.JPG And here is how this parent looks: Capture1.JPG Also version it self don't shows any time estimates: Capture2.JPG Board is configured to original tim...
I would like to clean all labels from the project I'm working on. I would like to clean all epics stories tasks subtasks. Is it possible in one fast operation?
I have JIRA 6.2 and many issues within a release. Some issues have sub-tasks. When I export all issues within the release, sub-tasks are scattered within the report. Is there a method to expo...
so - my server is situated in USA, my team are based in UK. team have all set profile to correct UK time zone however - issue is some updates on a ticket use the system time (USA) yet updates added ...
In the Service Desk Customer Automation Template there is a line: <p class="jsd-request-sharedwith"> This is shared with ${request.sharedwith}. </p> and the resul...
In other tools and in Excel I've been used to have a funnel to press to have the possibility to select individual field values, directly in the column header. I've seen a similar featu...
I would like to personalize or disable the invitation email that JIRA Service desk, on local installation, sends to customer: is it possible? thank you
how can I build my own report for example to get all stories status in a sprint for a specific project.
Hello, When changing the workflow of a servicedesk project of ours we are getting a 500 error and cannot change anything. The error we get is what you see below: Hope you can help us out. ...
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