Jira

I was wondering if it were posible to capture the fact an issue has been opened on behalf of a customer maybe if it appended a comment to the summary such as "This is issue was created by ... on...

• jira
• jira-service-desk

I'm using Spring Boot with 'authenticatedAsHostActor' to create a WorkflowScheme via Jira Rest API but always getting 401. Making a curl call with user and pass of this account can create a workflows...

• jira
• api
• developer
• jira-cloud

I have setup Jira Program as instructed using initiatives with one plan.  I also configured my instance of Jira server to enable the dark feature -com.atlassian.portfolio.programView. &nbsp...

• jira-software

We have already purchased the commerical JIRA etc license.  However, we have not setup the production instance yet. Some users are using an evaluation instance as test.  That instance has ...

• jira-software

Hi, Is it possible to limit users to access a transition? I would like to set up a transition that can update the Fixversion only for a group of users? I already created the transition call FixVers...

• jira-software

Hello, Does anyone know if there is a "where" statment in the base version of JQL, I want to create subqueries for a few of my filters?  Thank you,    

• jira
• jql
• mysql

My team is looking to have a link to the customer portal sent out in the emails users receive instead of the response that we have sent. This is to cut down on any non-secure information being sent a...

• jira
• jira-service-desk

My Time Tracking Report is coming back empty. Do the issues have to be associated with a version to be included in the time tracking report?

• jira
• time-tracking

Hi - We recently installed JIRA and opened it up for public access.  We are also using SSL.  Currently, the link works for any user who is not connected to our private network (eg: https:/...

• iis
• jira
• ssl

Hello,    I am realtively new to the JIRA REST API & accessing / leveraging it via Python.      Following other examples found here, I have managed to authenticate and...

• jira-core
• rest-api

Hi there, We are using the JIRA REST api to get and set information in our JIRA issues, and around ~7 hours ago, something seems to have changed. We can no longer parse the date/time format us...

• api
• jira
• jira-cloud

I searched for this but could not find an answer. I want to be notified (via email) every time a new task is added to our JIRA project. I don't want to follow every single task, but want to be aware ...

• jira
• new-to-jira
• notification
• search

I'm teaching myself Jira - I have created four Sprints, Sprint 1&2 are done, I'm unsure on Sprint 3 and currently working on a 4 Sprint.  Q1 - is it possible in Jira that I able to vi...

• jira

Hello all -    We use JIRA for our ticketing system and I have suddenly become in charge of this. We have a user we need to remove from being auto added as a participant. How can I go ab...

• jira

I am creating a service desk to replace curent ticket system. We would like to synchronize the service desk tickets into the Jira Software to manage the tickets as backlog so we can manage from a PM...

• jira
• jira-service-desk

I'm trying to create a filter for a kanban board that would show all issues with the label x that were created in 2017. I want the swimlanes to be organized by epic. The filter I'...

• jira

I am trying to create a filter for a dashboard that uses our AD Groups in our environment (20+). The users in our AD groups can be in constant change. Our AD is already connected to the User Director...

• jira
• active-directory
• dashboard
• user-directory

You have revamped JIRA and now I can't access time sheets.  HELP!

• jira

I have created a dashboard to display assignees to the tickets to show workload.  As people move on, is there a way to hide the folks no longer on the project vs. deleting their tickets and then...

• jira

Hi there, Emails automatically generated by JIRA when issues are updated don't organize as conversations in MS Outlook. Is there any possibility to get that fixed? Thanks, Luis

• email
• jira

We are using Jira as a lightweight ticketing system for various projects. One of the issues that I ran into is being able to have multiple assignees on a single ticket. I know that Jira does not allo...

• jira

We have a shared JIRA instance and needed to differentiated between fields with the same name by adding a field description when we created these Custom Fields. We now have a project that is us...

• jira

I hope the above was a good description :D   So I reached out to support and they sent me on the method of getting a Confluence "Space" linked to a JIRA Project. But what I've noticed is that ...

• confluence
• jira

Hi, with my current settings in Jira, in the board tab there is a long list of boards that are restricted. Since I can't view them is there a way to hide them completely? There are pages upon pages o...

• jira
• kanban

I have added a Gadget and associated it with the Filter that i have created.I am dispalying all the issues with different fix versions.We have R4.17, R3.17,R2.17,R1.17.Now whenever we select R4.17, i...