Hi there, we have a JIRA Software license for 250 users and a Zephyr license for 250 users. I see a count of JIRA licenses in use but not for Zephyr. I know there is a separate licence for Zephyr, bu...
Can someone remind me where you set the default unit for time tracking? I've looked through my System settings and options and I can't find it anywhere and with Atlassian's instance of Confluence dow...
Subjects says it all. Neeed help with JQL to find issues that were created 4 hours ago and yet no assignee yet. Am trying this query but not workin. project = IT AND assignee is ...
I got a site www.xxx.com.mx. So, how can I make my JIRA run in my web page? like www.xxx.com.mx/JIRA Thanks
We are delivering workflows for our core processes in JIRA core. I would like to add help / support documentation on a sub-task and task / status basis so that the user would have a link to a c...
Greetings, We are using 'fix version' in a non standard way. JIRA is opinionated and believes that you should plan up front your release identifier, add it to 'fix version', address the issue a...
I've got a groovy script that I'm running from an event listener. The script starts a new thread like this: Thread thread = Thread.start { try { def workAttributeValue = null ...
I already had contact with Atlassian about to the https://jira.atlassian.com/browse/JRASERVER-61987 bug. We installed a new version of Jira and since we have a problem with the view, it looks like th...
Hello Team, I am trying to create a custom event listener plugin .I am using DisposableBean and InitializingBean interfaces in my java class and I am getting error with the followi...
User has requested that the create confluence space be off by default.
Hi, i have a Jira Core 7.3.6 installation (Upgraded over the Time from Version 6.5.x via 7.2.1 to 7.3.6) and now i want to install Service Desk onto this installation. I have downloaded the 3.5.0 .ob...
I am looking to hide the comment field altoghether (not limit who can use it) on transition screens in the Cloud instance of JIRA. I have tried utilizing various codes in the "Message Cust...
I´ve been told, that a yellow line in your burndown chart can tell you the estimate in story points and that can compare with what is done. how can I see that? thanks
We run dev work, deployments and two rounds of QA in a single project. Each user story has a single ticket that moves thru statuses for each "phase" (Dev, Merge QA1 Environment, QA Round 1, Merge QA2...
I get that I'm now supposed to use a verifed email as a username instead of my old username. When I change my username to my verified email, I still get the 401. I'm using basic auth without ba...
Hi all, I need to put a password policy in place. Nothing fancy, but for now it's a free for all. I looked at the Jira 7.1 Server Documentation: but those options don't exist. Mine: Not under...
Hi, I have an ES6 compliant JS file, which I am trying to include in my Jira Plugin. unfortunately, when i run atlas-package the following error occurs. [INFO] --- maven-amps-plugin:6.3.1:c...
Hello all, I have three instances where new accounts have been created, but the activation emails have not come through to the users. I can see the accounts in the User Management section, but even...
When you edit an issue then you have two fields "Sprint" (can only be one) and "Completed Sprints" (which is a list). But when you make a filter you only have "Sprint" (which is a combined list of bo...
Hi, We have created and started the backdated Sprint starts from 1st Jun. When we look at the Burndown chart now we dont see the original estimate and booked time from 1st Jun to today. &nb...
Hi, two questions: 1. Is it possible to block adding issues to Epic in specific status? 2. If not... then maybe (using scriptrunner?) to find what issue was added during last 24hrs to closed epic. ...
Hello, we'd need your help to resolve an issue.. We need a filter for a specific project, related to a specific sprint. We tried in some ways but the result is that the jq filters all the bug and ta...
Hi, I'm looking for a way to automate the periodic sending of SMS to inform users of ticket creation and SLA expiration. This is to support a ServiceDesk project required for a 24x7 su...
With New JIRA update the export to xls has been removed. But when we export to CSV, the Epic Link column for Story shows Issue ID for the Epic Link. Earlier when we exported the issues from issue n...
Hi, I wanted to write an automatic message for issues that have gone through the approval but have been declined. JIRA lets me search by Approvals = approved() but I can not find the way to search fo...
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