Jira

When I connect jira to My GitHub account and add a repository and run the sync command. After a while I get: Sync Paused: GitHub rate limit was exceeded. Syncing will automatically re...

• dvcs
• jira

We are automatically creating jira tickets from emails. We need to attach attachments to the tickets. Problem is that emails we receive from customers very often include logos in signatures (facebook...

• jira-software

Hi ,   I am getting blank page when trying to edit any existing permission scheme /New Scheme. I am unable to create new project too.   This problem came after upgrading jira from 6.2....

• jira-software

Hi, we are using Jira in cloud. I've entered one project name as URL. Now, as we grow, I need to change it to company's name. Can somebody from Jira support assist please? Thanks, Alex.

• jira
• jira-software-cloud
• url

I want to create a custom text field in user stories of JIRA. Once the custom field is created, when someone inserts/updates the custom field, I want to fetch the data on custom field to an external ...

• administration
• java
• jira
• jira-service-desk
• rest-api

Hey Jira users, Do you happen to know how to notify assignees when they don't log work in 24h? Please help me if you know how to realize that. Many thanks in advance!

• jira
• notification
• worklog

Hi everybody,   For an internal project, I'm using two workflows, one for the resolution of the main ticket and one for the resolution of the many subtasks that can be created during the main ...

• jira

Hello, Is there any way to retrieve worklog of deleted JIRA using  UAT instance and migrate it to Production server as is. We have efforts logged by 60-70 odd people from the last 6 months on ...

• jira-software

Hi! We have a weird error in our jira's application access menu. When we try to add or remove ad-groups jira gives error with this kind of message "The page is out of date, please refresh the page...

• jira

Is it possible to have more than 1 login profile for the same customer portal site?   I have a client who wants to have full 2 separate users for the the same customer portal site or 2 differe...

• jira

Can I download tickets details into EXCEL from the customer portal side?   I have a client who wants to download their raised JIra tickets from their customer portal directly into an excel she...

• jira
• jira-service-desk

I want to create to different dev teams and use a field for "team" to assign stories to each team. When browsing through documentations on how to create teams in Jira it is always mentioned that thos...

• jira

Hi, I am currently using eazyBI for JIRA and I would like to track the time that an Issue has been flagged. How can I do it?   Thank you! Núria

• eazybi
• jira

hi we have a field "Story Review" where can add different reviewers, e.g. DEV, USER etc. after that each of these reviewers is represented with a checkbox. As soon as all checkboxes are set the sto...

• jira-software

I would to know if it is possible to calculate and update automaticlay the story point at level Feature and epic  with an agregation of values from the stories linked to these feature or epic ? ...

• jira
• story-points

Hello! How do I know it, which code, what field is the code for in JIRA? I would like write a automatic email with this code with html. Example: {{issue.key}}, {{issue.summary}}.... ...

• jira-software

In a work flow I need to send change of status notification to multiple email addresses when a specific status is achieved. e.g when an issue moves to resolved status I want to notify 2 different tea...

• atlassian-support
• jira

Hi guys, finally, our team wants to completly use Jira for his development work.    Nevertheless, because of the special circumstances here in the project, they want to use two Boards. O...

• jira-software

Is it possible to send @ mentions to groups in the internal JIRA directory that contain JIRA members? Or do I have to create the group as a person in the internal JIRA directory? That would be bad,...

• jira
• jira-software

Hi All, I am consuming jira rest API using java.I have consumed this below api this api required issue id as of now i am sending hard code value https://itc-cloudio.atlassian.net/rest/api/2/issue/1...

• jira

I installed Jira and forgot my admin password. every time I request it the e-mail never shows up. This is a server instance I am running on tomcat.  Last time this happened I just uninstalled a...

• jira
• jira-administration

Dear who may concern, I tried to access my team's JIRA using HTTPS, After following every steps described in atlassian official documents, I failed on gadget health check   I used apach...

• jira
• jira-software

HealthCheck:thread-4 ERROR [c.a.j.p.healthcheck.util.SupportEolCheckUtil] An error occurred when trying to parse the version information JSON object 2018-02-02 10:16:54,856 HealthCheck:thread-4 ERRO...

• atlassian-support
• jira

  I am not receiving email notifications anymore, to troubleshoot this issue, I decided to change my email address in my account. The system is telling me: Update pending verification We jus...

• jira-software

Using eazyBI I can easily create a histogram which bins the number of days it takes to resolve an issue and display as a histogram using the resolution interval member.  I'd also like to do the ...

• eazybi
• jira