As per my knowledge workflows can be created and mapped with respect to issue types. Is there any possibility to map workflows with respect to component?
I have re-opened an issue but it is no longer showing in my dashboard?
I need to calculate defect density in JIRA. Could anyone please help me with process?
I have registered new for JIRA Software and have starting creating Projects and related tasks for the same. I would like the team to add comments on these or move the tasks on the sprints or da...
...ere I am adding log : batch.js?agile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&a...
How can i automatically create a sub-task based on the resolution of a certain task? for example if i make an issue and it ends with a resolution of "canceled" i want the system to automaticaly crea...
Epic Name error unable to save Issue
Need some help or suggestion to help sort our backlog. We are using a couple of different methods to manage the flow of work: We use a Kanban board for ongoing team work We use th...
I would like to set working hours in particular project. How to set working hours per project in service desk ?
- Reason I updated JIRA Software Server from v7.2.4 to v7.8.0 on Monday - Description Pop up window only "null.prompt" when I click "Create Branch" on Issue. - Browsers what I tested IE Ed...
Hello Team, white trying to bulk edit issues in Jira ,We are getting timed out error, I noticed that If we start Bulk edit in one node(Eg-Node1) after some time it will automatically switch to anot...
Hello, I already created a custom field (assigned group) and selected group picker (single group). Saved it, already appeared when I create new ticket. But, I cannot see any group on the dropd...
I do not want the ticket numbers to start at 1. Is there a way to set the counter to some other number?
I'm looking to find out the peak times of my Tier 4 support by monitoring the number of tickets created every hour, by day. And I can't seem to find an easy way to make this happen. Does anyone have ...
Under System the Jira Backup create a backup for the server then download the backup file. I would like to automate this and send the backup file to AWS Glacier does anybody some suggestions...
Hi, I am looking to know if it is a good idea to keep Zephyr for Jira if i have about 350K test cases to be migrated to Jira on prem. Does on cloud or on-prem makes a difference in perfromance?...
I know how to Log work on an existing task. Is it possible to Log work when creating an issue? I don't see the field as an option when creating the create issue screen to allow users to crea...
Hi, I want to create hierarchy for my issue types. For example I want sub-task to roll up to task (which they do automatically) but I also want task to roll up to an activity (For activity whi...
Hello, I am setting up a brand spankin' new JIRA instance. I am having some confusion with how to use issues types and request types. As an example, I have a project for accounting...
Can you help me to point where I can change the list of "Select a system (optional)" in Service Desk? There are a lot of items which are not needed like "Active Directory" or "Billing Servic...
Hi Folk, We're getting ready to make a move from our single instance JIRA with a colocated MySQL database to JIRA Data Center with an external Postgres HA. Does anyone have any recommendations...
We are creating an intake process to automate the JIRA ticket creation. I’m trying to access JIRA issues via Jira REST API but its giving a 401 or 403 error (Access denied or forbidden) error. I’m u...
How should I go about getting all issues in a project in groovy scripts? I need to write a script to iterate over all the issues and make changes to each of them.
When I get a text message on my phone that needs an action, I want to create a Trello card for that action. I've spent a lot of time searching around for an answer but can't find any references to te...
We just upgraded from JIRA version 6.0.7 to 6.3.7 and since the upgrade we are unable to successfully add an attachment to a JIRA issue. Also, all JIRA items that existed prior to the upgrade that ha...
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| January 13, 2025 12:44 PM PST |