Community resources
Community resources
Community resources
Jira
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Hi everyone, I'm looking for a way to sort the tickets in my project based on a custom formula that takes into account several custom fields, like priority, creation date, difficulty level, etc. Is ...
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I've got a user with this issue, where the add-in appears on the web version of Excel but not desktop client of Excel, any tips for troubleshooting? Uninstall-reinstall of Office has...
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Hello there, I'm trying to send a web request with custom data which includes all the custom fields within an issue. My custom fields change between issues depending on type of issue (specified as a...
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How can I using the APIs identify next-gen projects?
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Hello, in a workflow I use various subtask (different issue types); all with their own schemes (screens, fields). Some fields apply to all subtasks, some are unique. If I create/open the first subt...
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Using the automation features, I am creating an email triggered from a transition in JIRA Cloud, Business type project. I want to return a list of the Linked issues and present them in a list f...
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I need access to the following Atlassian team account alightclientteams.atlassian.net.
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Hi, we're trying to update the credit card which we use for paying the bill for our Jira account, but I'm checking with a colleague with Org Admin profile and we can't find the option in the Billing ...
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I use JIRA subtasks to track action items. I create a user story, then create subtasks in that user story for every action/deliverable. I would like to extract those actions and their status i...
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Hey guys!! Can anyone provide some guidance as to how I may be able to clone comments along with my stories? I cloned a story, however the comments were not cloned. Does Jira provide this capability...
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I recently changed jobs and thus cannot log in to the account where I had built up a ton of accomplishments, badges, etc. Is there a way to recapture my progress without accessing the old company's S...
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Hi, We've got an assets schema to track customer organisations, locations and floors, due to having a wide range of customers using the service desk from multiple locations. &nb...
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I am creating Automation checklists for created tickets. In the checklist, I would like to add a line item that does not require a checkbox. Does anyone know if this is possible? Thank you fo...
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I have used many tools to run SCRUM Projects in last 20 years. In JIRA I Use Sub Tasks assign multiple people (QA/ Dev/Tech Writer) working to the User Story, Is this recommended way of doing&n...
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Hi Team, I'm queries to use the "Run Automation Test" option in the Jira application. I have tried the option and executed one test case unfortunately, a few of the expected test results vanished af...
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I need to enter a support ticket to configure SSO for a new platform we just purchased called 6Sense. I do not have access to Jira to enter a support ticket. What is the process to get ac...
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i am not able to try jira after adding website name i am getting error i have tried 3-4 times, i am seeing error as 'something wrong happened at our end ' and the issue id is &nb...
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Link 1 ticket generated from an automation to another project, then follow the progress of the gener
Good morning ! Recently, our infrastructure domain has had 2 request portals for a fire protection part (Pi), and an access control part (SALTO). Having a very specific collaboration between...
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Hello All, Can anyone help me from where I can enable JIRA plugin for MS Co-Pilot on my cloud instance
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I have created xray test cases in an issue. Their number is ascending, but they are being displayed in descending order in the issue. Is there any way to change them to ascending order?
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I have some issues in sending email to the customer. We wanted to send an email if the reporter(Comment) is not responding more than 3 days as a comment. So If there is no comment updated. ...
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Hi Thanks for your support How can we prevent a user not to move to Resolved statues unless and until all PRs are merged? Please help to implement the same in Jira.
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Hey, so i have a question about how to best implement something. we have created a company managed board in which there are a total of 4 boards. the plan is that it will only have one active s...
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Atlassian is replacing the current external system import on July 31. I just tried using it and it is awful. I'm focusing on the CSV import as we are importing from a couple very old ticketing system...
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Hi Jira experts, When I export our Jira-board to excel I seemingly don't get the 'Time in Source Status' as a seperate column and the actual data itself. E.g. I want to be able to see how lon...
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