How can I get all fields for jira automation?

[Tacictus Anon]

Hello there,

I'm trying to send a web request with custom data which includes all the custom fields within an issue. My custom fields change between issues depending on type of issue (specified as a label). It's obviously possible to get the custom fields by name and use if-else depending on type, but this isn't particularly efficient.

Within the Issue Data option for the webhook body it provides fields data so this feels like it should be possible.

What would be perfect is if there were something like {{triggerIssue.fields}} (or equivalent).

Thanks.

[Bill Sheboy · Accepted solution]

Hi @Tacictus Anon -- Welcome to the Atlassian Community!

When using Send Web Request in a rule to contain all supported fields in the issue, try sending the issue data in the web request body.  That is one of the options in the action.

To learn what smart values / fields are probably, currently supported, please use this how-to article and examine the fields shown: https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Please note I indicated "probably, currently supported".  I recommend experimentation to confirm which fields can be read or updated with rules.

Kind regards,
Bill

[Tacictus Anon]

Hi @Bill Sheboy

Thanks for your reply.

Unfortunately the data has to be formatted in a specific way before being sent (has to have a certain JSON structure to be recognised), so sending the issue data as is wouldn't work.

I don't really need data outside of the 'details' and 'description' section within the issue, so any way to get that without having to know which individual fields to reference would be great.

[Bill Sheboy]

As you have a defined structure needed, I believe you will need to hardcode it all or use inline conditions to selectively add the elements based on their presence / absence:

https://confluence.atlassian.com/automation/jira-smart-values-conditional-logic-1081351607.html

[Tacictus Anon]

@Bill Sheboy Thanks, I see. That's a shame, it seems like a pretty basic feature that ought to exist.

[Nicolas Grossi]

@Tacictus Anon Welcome you might check jira smart values: https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/

HTH

Nicolas

[Tacictus Anon]

@Nicolas Grossi Thanks for your response. I've looked over the documentation and was unable to find a way of getting/listing all fields (or all custom fields) via a single smart value (although it's entirely possible I've overlooked something).

Is there anything in particular you think might help in this situation?