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Community resources
Jira
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Hello, We are a small company and currently have 2 Jira administrators. I am searching a way, how standard users can find out , who are these admins. Or a way in jira to contact the admins. ...
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We are seeing duplicate statuses appearing on their boards. These boards are looking at content across a couple of projects, but all projects use the same workflow. So how do I find out wh...
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Hi Jira Community! I am trying to use automation to send one email with a list of closed tickets with some details like the key, summary, assignee, and last comment, for each closed ticket. ...
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Is there any way to add user information while Issue is transitioned to another state using rest api
I am able to transition an issue from one state to another state suing rest api. EG : In progress to Resolved. But I am not able to include the transitioned user details in the Request payload. It is...
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Hi all, I am trying to send an email with the epic that is being canceled along with the stories linked to that epic. I got the first part, but I cant seem to find the smart value for stories ...
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Hi everyone, I face a problem when trying to handle with jira webhook. I created a jira webhook via rest API to trigger changes from jira. It trigger the change sucessfully and my app can receive th...
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I am looking for the automation, when all child issues are closed their Parent issue should auto closed. I am able to run the automation when Parent has a workflow global transition for closed Status...
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Steps: Create a new defect or update a task/bug/defect Type something in description text box. keep typing and observe the text Actual- The text wont appear and it comes up after 3-5 seconds de...
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For eg: Project:xyz Boards: b1,b2,b3 I wish to add p1 and p2 to only b1. So that p1 and p2 can only access b1 board and not b2,b3. Is that possible in JIRA? If yes, how?
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We use Time to SLA app for tracking SLAs for incidents. How can I filter tickets breached on resolution using jql?
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How can I create a query that includes the worklogAuthor field for sorting and graphing totals? We noticed that one of our developers logged time on a sub-task owned by someone else. There is a work...
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I see a new Jira field called Groups is recently introduced. I tried to create automation rule where a group can be added automatically based on component whenever a new ticket is created but I am un...
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Is there a way, natively and not automation, where if I update the description field of a parent task, the associated subtask will be updated as well? I say "not automation" as I am only a...
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I want to be able to set up some way of monitoring if an epic contains only resolved issues. I've considered: Creating a filter and subscribing: But I'm not able to create a JQL ...
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We're looking to manage multiple projects and track status, etc across multiple Kanban boards. We do not have the premium version of JIRA for Kanban, which I'm sure would help. Is there a...
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We have a kanban board that has a two of the same subtask type that are linked to the same parent. What we are seeing is that only one of the subtask types are populating on the kanban board. I notic...
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Hi, A little background on my problem: I am a Structure user. When I try to group issues by Epic in the structure, sub-tasks are shown as "epic-less" (there is no more Epic link, and it is replaced ...
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I was just reviewing this article about user provisioning with Microsoft Entra ID and I was wondering if anyone knows approximately how long it takes to complete the initial user sync, if you have 50...
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Hi I am trying to compute total story points when the sprint starts. I create sample task when sprint starts, then want to add to this task's original estimate all other tasks/stories's story poin...
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I am trying to create an automation that when Transitioned from In Review to Approval needed it will auto-assign the ticket to a user based on a custom field called xyz. Field xyz is a single select ...
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Dear Jira Experts, I have a group of users A, B, C, D, E, F, and G, and this group has access to a project. Within this project, we have several Issue Types: Form1, Form2, and Form3. Now, I'm creat...
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I used to be able to start typing the first letter of a client in the Client Name field in Create an issue and it would suggest the full name. It no longer suggests names (which I had used before). I...
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I'm facing an issue with Jira automation rules where calculations involving custom numeric fields either return 0 or None , despite the fields being correctly populated with numbers. Here are the ...
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I'm trying to use a custom field in automation. We have created the fields through the new way where we go into the project and then project settings and select issue type, we choose our type and cre...
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I created an Advanced Roadmaps view of Project issues by the "Effort From" field which is a Multi Picker field with team names in it. When I do this, it does not show the full hierarchy and is only ...
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