How to evaluate if an issue has links inside an email automation

[Tom Scoggin]

I've been trying to evaluate if the current ticket has any values in the issue.issuelinks field and just can't seem to get it to evaluate to True. I've tried:

• {{(#if (issue.issuelinks))}}
• {{(#if (issue.issuelinks.isNotEmpty()))}}
• {{#if (issue.issuelinks.outwardIssue.value.isNotEmpty())}}

If I add {{issue.issuelinks.outwardIssue.key}} directly into my email template it prints the two linked issues keys. As a work around I put the {{issue.issuelinks.outwardIssue.key}} value in a variable and then evaluated to see if that variable was empty and it works. I was just hoping to have a more direct way.

Thanks for the assistance.

[Bill Sheboy · Accepted solution]

Hi @Tom Scoggin 

Checking for empty (or blank) fields within rules is challenging and depends upon both the field type...and for some fields whether or not they ever had a value (and were later cleared).

For a list field such as {{issue.issuelinks}} please try using the size function with a condition on the math function gt() for greater than 0:

{{#if(issue.issuelinks.size.gt(0))}}there are links!{{/}}

Kind regards,
Bill

[Tom Scoggin]

Thanks Bill. I was able to use it for Labels and Components as well.