Hello, I have a question regarding the layout of business type projects. When I open our project (Business Type), I get the following screen containing all our to-do things:  ...
Hello, i want to order the issues in a dashboard. i added two gadgets "rich filter controller" and "rich filter results". this works perfectly so far. in the query the "ORDER BY" is set for the prio...
Hello, Can I transfer the license to another server? If so, how can I do it. I am asking for instructions. Regards.
I am wondering if I can jump straight to version 7.11 from 7.9 with out going to 7.10 first?
We found this a while ago and have tested several things many times. We still cannot find any answer. we have only 1 user in jira-system-administrator group. and when page loading ac...
Hi, I am trying to setup mail server for jira notification. I do not required incoming email. I just wanted to configure outgoing emails. The part I am confused is that there is...
I've copied the default software permission scheme, removed 'Browse Project' permission for 'Application Access' of 'Any logged in user' and granted access for a group. When I log in as a user ...
Hi, In my team some members log their work precisely in other hand few members miss to log their work. So I added a field required validator to "In-progress > Done" transition. But now I am facin...
How do I change the default behavior or sort order of the Done swimlane, so the tasks I move most recently to the Done swimlane appear at the top? I don't want to have to right-click and move t...
I need assistance getting the Trello to Jira synchronization to work. The issues created in Jira sync to Trello but not in the other direction. Why??
Created a priority scheme Associated it to the project How can the service desk user change the priority on an issue? we need the service desk user to change the priority from the defa...
Someone had been creating tickets and assigning them to a user. Now there are many tickets assigned to the user and I need to unassign them. Is there a way to unassign in a batch? Or do I ha...
Not sure which notification option I can switch to ensure we can email notification when an issue is approved under the Workflow button
I have a development board that is fed by other support boards. I need to be able to see what board a story comes from. How do I do that?
Hi, I have two entities with a many to many relation. First entity is Carrier and the second entity is Folder. public interface Folder extends Entity { // other methods @ManyToMany(th...
I want to filter emails sent from my Jira boards to a subfolder. Sender email looks like this: jira@mail-us.atlassian.net on behalf of Bob Smith (Jira) One of our exter...
Hello, I am trying to install Jira Servicedesk on a server and use MYSQL for the database. For some reason I can not get past this point. I have the connector installed in ...
I am taking over a new position to help clean up our JIRA interface. The team has been receiving a report once a week for the last two years. Unfortunately the info that is being sent out is very out...
Good afternoon Community, We are in the process of setting up a Jira environment, and I am attempting to create a linked server to use as an analytics platform. This is new ground for me, so my comf...
We would like to automatically assign tasks to our QA lead when in the QA column. I see the "Post Function" options as only 3 choices: Assign to Current User Assigns the issue to t...
Is there a way we can integrate sequential deployment plan to jira? We are doing the deployment plans in excel worksheets. Out Change management tool is JIRA. looking to automate/integrate the deplo...
I think it has something to do with the "Approver" field, but I have one issue that shows up on more than one kanban board.
Howdy Guys and Gals, So I'm working on developing an API solution to make callouts from salesforce to create issues in jira. I've successfully been able to make test cases by hard-coding th...
Hello, I have Global Admin, Project Admin, Manage Sprint permissions however I cannot edit the sprints on edit or view screen of the project tickets. It only happens on a issuetype sub-...
Hello, I have Global Admin, Project Admin, Manage Script permissions however I cannot edit the sprints on edit or view screen of the project tickets. Could you please tell me what I am ...
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