Community resources
Community resources
Community resources
Jira
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Hello, Wanted to ask a quick question, whether it is possible to receive free Jira Software for cloud service if you are a student. I have free license for Jira Software in a server form at the mo...
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We have ITIL Change Management and Incident Management in place, and we have an established Service Desk. We receive and process requests through Service Desk, but most of the time, the tickets need ...
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May I ask if there is any add-on I can use to SSO my Salesforce credentials to Jira ServiceDesk? The objective is to have one credentials to login to both tools. Any advice is very much welcome
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Jira asked me the question whether I would like to set up the old view for issues. I accepted it, but I would like this view to be set up by default for all users. I am admin.
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Hello we are very interested in switching to Jiira to have a better support tool. one of our requirements is to offer also a dedicated download area for our software. Till now i didn't found somethi...
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Hi all, I am having this error when I try to save any modified page. I have checked if my reverse proxy has the Websocket enabled/installed and it has. I am wondering if I need to do any spe...
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Hi there, We have issue in getting sprint reports. Let me explain it in an example: on Sprint #1: We have a story called Story #1 which has 3 days estimation time. We logged a work on it with 1 ...
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Hello, Can any one share me the document of notification subject Thanks & Regards, jagadish
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Need a way to create custom filed in Jira and enforce that it should accept only - valid Jira key. For ex, from number of tasks, we need a tracking for which Story the task belonged to. I k...
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Hi, User wants to enable component sync for certain projects in jira. we could find that this is a setting in addon. So this change will have a global impact, not specific to projects right? Let ...
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Hello, I'm running JIRA Software & Service Desk on the same server and am looking at creating a JIRA Service Desk Project that will allow public sign-up. JIRA Internal Directory is in use. I'm...
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I want to add a comment to an issue by using the wiki style form. Here I am adding icons and text. Sometimes the System jumps then to above attribute ("Attachements"). Is anybody able to help? By t...
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I need to extract list Epics belongs to the Project using rest API. How to achieve this.
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Hi there I'm trying to use Adaptavist's sample code to calculate a custom field on Issue Update. I'm using the code template as-is, only modifying the issue field names as per my issue type. but I ...
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Accidentally, in one of projects, the view issue permission had an entry for "anyone" to have access. Meaning that issues in that project were visible to the public. Is there any way to see whether ...
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hi due to license restrictions we may not be able to assign users full access and want to be able to track though who we have assigned too- is there anyway of doing this? also are you able to assign...
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When I want to create a project : There is this error " Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again." log runs like this ...
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Hello. I want it so that when a new ticket is created (which gets assigned to our INVESTIGATE swimlane) it automatically gets assigned to SERVICE DESK AGENT 1. I then would like it so that w...
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I'm trying to understand whether this is normal behavior or not.. I have two field configurations: Default Field Configuration & Accounts Receivable Field Configuration When I go into the Accou...
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I created a field of type Message Custom Field (for edit)", associated it with edit/create/display screens but I can never see this field when editing, creating or viewing it. the "Where i...
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I've been asked by a user about deleting user accounts in Jira and have been having a very difficult time finding an actual concrete explanation of what exactly happens. People seem to suggest that i...
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Is there a way to get around pagination of test steps when writing a test case in the Zephyr Add In?
Since the recent 4.0 update, moving test case steps around when writing a test case is even more difficult. Has anyone found a way to set how many test steps can be viewed at a time? Can blank ...
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How can you easily estimate tickets from scrum backlog view without opening/editing each ticket?
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We use Google Calendar recurring events to automate some ticket generations. After a recent update I noticed the account we use for that was getting spammed with delivery emails to calenda...
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Hello, Our organization is planning to move from Jira cloud to Jira data center on AWS(Quick start). I can see the documentation on how to spin up the servers using Quick start guide. But is there ...
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