We would like to list the Service Desk transitions/workflows in alphabetical order so that when a tech works a ticket, they can select from the workflow list the status they need in alphabetical orde...
I set up 2 groups in JIRA. Group A, Group B I want to setup JIRA in a way that when people from Group A login to JIRA they should see all the projects created by people in Group A. I don't want Gro...
We have an overview project were we get the most important user stories from different projects and we use swimlanes to order the user stories by project. This is working really good. We ...
Is there a way in Jira to compare values of different issue types? Here's an example: I want to know for any project if we're in a certain project stage (represented by an issue type = stage) if th...
Hi, I'm trying to get 'fix version' of 'issuelinks' out of the response of get_issue - without modifying\using plugin or writing script (need it just by using a query - I do not have permiss...
We have run into a problem of searching for a word which could be a part of a larger compound word. We found a solution for searching for the word if it is the beginning of the longer word, but not i...
We want to send emails to a specific user when an issue is in a specific state. The notifications scheme does not have this granularity. So I tried creating a custom field that was populated with a u...
How to set project category in next-gen projects?
Hi ! I would like to create a new project since we are starting up that. To this new project i would like to create new testcycles and copy testcases from another project. Simple activities but I do...
At my job we currently have two Kanban projects - Refund Project #1 and Refund Project #2. They have similar characteristics and fields but it's not a 100% match. Since I am currently in the process...
Hello Community, I do have an issue where I want to get an Insight object's attribute value (Approver, Jira User Object) of a customfield of an issue to put it into a multi user picker. I do have pl...
Hi , We have 3 issue types Epic, Feature and Release So the way it works is Epic is parent to Feature and Feature is parent to Release. So when we create an epic we need to...
I'm trying to store a password in a groovy string something like below: def password = "g4!r1*h2$mv" I get an error: Static type checking: the variable mv is undeclared, which is probably b...
I am currently creating a JIRA Kanban board to handle all incoming refund requests from our customer account managers. There are currently two refund management teams and depending on the nature...
I'm currently trying next-gen projects we use zehypr for jira cloud in the nextgen projects, "test" isn't recognized by Zephyr. are they compatible? when will ...
Jira v7.12.3 Installed locally on Debian Jessie --------------- Yes, I know that this question has been asked many times, since 2011!!! We are in 2018 and there is no clear answers...
Hi all. When i configure JiraDC in docker i got error 2018-10-25 14:18:56,306 localhost-startStop-1 ERROR [c.a.jira.startup.ComponentContainerLauncher] A fatal error o...
I am trying to create a conditional update of the parent of a sub-tasks to move to “Working” when the sub-tasks moves to “Working”. The conditional statement would be to not transition the&nbs...
Hi there, I need to get all users from a specific role on a project via SIL. For this i am using the routine: usersInRole(project, role) Returns the users that correspond to a certain role on...
Despite having the correct login and password service desk customer can't login with their credentials. We tried changing passwords from our side and sending a password reset request to customer but ...
hi 1Choose the Jira icon (, , , or ) > Projects. 2Search for and select the project you want to change permissions for. 3Select Settings to view the project's settings. 4Select Permissions fr...
The SSl certificates have been working on Jira 7.x.x after upgrading to 7.11.2 https no longer works? Ant recommendations?
Hi all, my agency is workin on a JIRA project together with the client. Currently the client has access to all of the tickets on the scrum board. I would like to restrict certain JIRA tickets on my ...
Hello, Please help me. How can I track spent time on issue/bug/task on New Generation Project? I have created a new project, and I can't find the opportunity How to track my time.
In the ACP-600 Exam Topics doc, the following question is asked: "Which business requirements necessitate the use of separate issue types in a project (e.g. different screens, workflows, etc....
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