I am working on an automation to create a task from a sub-task. The tricky part is that I want the grand-parent of the sub-task to the be parent of the new task I am creating. I'm not sur...
Hi! I would like to inquire if the label field values can be globally shared to all JIRA projects or specific JIRA projects we have?
Hello, Can you please disable the CAPTCHA requirement for our Jira Service Desk Cloud Instance? We would like to roll this out across many users in our organization, however if we can't get rid of t...
A number of issues that have been marked completed that were displayed on the board have vanished. Why? Is this a design feature? How can I display these issues again. I want control over my ...
I am try to write an automation to update epic Due Dates. It seems like every combination of writing Due Date in the lookup issues function does not work. I've tried: {{lookupIssues.first.Due Date}}...
We'd like to extracted target Jira tickets which are some retentions from status changed. We are currently using cloud free version due to evaluation. if the version of Jira is able to extrac...
jira site- https://ssmails.atlassian.net
In our Jira we got 2 business projects, one for Leads and one for Prospects. Both Leads and Prospects issues have fields for company, email, Phone and job title. However, when moving the issues from ...
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I am trying to confirm whether or not I should expect to see the built-in Fix Version filter on the Board view for a Company Managed Software project. I currently don't see it on the Board view, but ...
Hola, que tal, tengo varios proyectos, cada proyecto tiene está configurado en scrum, por sprint, al querer completar el sprint, me indica que tengo todas las incidencias abiertas, siendo que están e...
Hello! When I try to export my Issues Searchs to the App option Google Sheets, it's coming with a empty sheet, even though the filter has 1000+ issues showing in Jira. And with the last tentativ it ...
I have a scrum board set up with epics and stories. The stories are assigned to sprints. If I look at the timeline view on this board, I can see the timeline bars represented just fine fo...
I am a JIra Admin a jira board was configured with a filter similar to this: assignee in (user1, user 2, user3) order by rank This board will pull in issues from many different projects Be...
Hello, I need to generate a report to capture the start and end date for each story in my sprint. Looking a the delivered reports, I have not been able to find anything that provides this info...
Hello!! A rule was created to clone issue and move sequentially to To Do to done, however when doing this two issues are cloned but only one should be cloned. Thanks!!
Hello, I need to generate a report to capture the start and end date for each story in my sprint. Looking a the delivered reports, I have not been able to find anything that provides this info...
Building an Assets schema - Looking for how others have dealt with the assignment field. For example, you have a laptop object type and assigned to: is an attribute of laptop. Is it better t...
I updated my "Card layout" to add an Images field which uses the Attachments field to show an image. I've got it mostly working, but it does NOT respect the original aspect ratio of the uploaded...
Is it possible to add additional profile attributes to the user profile in Atlassian that we can populate over API and then use in various automation rules? I've seen ways to add key/value attributes...
Hi, community. We have a user who is not receiving emails from Jira@ourDomain.atlassian.net. Other users, including myself, are receiving these emails without any issues. I performed a Message...
We have a kanban board for our team. tickets on the board are disappearing after a number of days ~30? I have searched the internet and can't find how to increase/eliminate retention period. I ...
Situation: I am moving bulk tickets from a Discovery Project board to a Software Project board. Background: We are working on Product development. The board fields are aligned. Permissions...
I have 2 attachments I would like to remove. They were not added as comments or in the description. I have 2 versions of the same document, with the newest being an updated version. I have to remov...
Hi, I am using the API /rest/api/2/version and I would like to have the option to filter the result returned. It would be useful to filter on the following fields archived overdue released rele...
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