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Jira
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Our JSM instance has an automation which transitions all tickets from a Completed status to a Closed status after 5 business days. This closed status is completely read only - no comments or edits ca...
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I'm trying to understand the relationship between the "Work on Issues" permission and work log-related permissions in Jira. Specifically, if the "Work on Issues" permission is disabled but the "Edit ...
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Our users were created earlier, deactivated, and have now been reactivated. However, we are facing an issue where email notifications are enabled, but we are not receiving them. What could be the cau...
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Hi, I have read some posts of people asking the same functionality but I want to be sure I didn't miss something to solve this, I explain. I am working on chronologie to plan my project. I have a l...
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Hello everyone, Have copy a project with 20 issues, and all seems fine from copy feature, but on destination there's nothing. Did here a test with other projects and can see all the issues on desti...
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Hi there, I would like to somehow get an array of remote links from a Jira issue and filter for a certain type of remote link and use the result to populate a column in Structure. -----------------...
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Hi, As I was going through User Workload Reports I came across this "ABCD" time mentioned in Workload. We are not currently using story points or original estimated hrs. Can you help me with,...
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Hi, I've an asset which has an attribute which can hold multiple reference objects. To be clear the Application object has an attribute Users, which refers to Employee object. It can be that ther...
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Hi Jira Community, I've found a couple of similar problems, but unfortunatelly none with a useful solution for my problem so far. I think signature images in general are problematic, either you hav...
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Hello Is it possible (and how) to define "hidden field" in a software project ? The goal would be to store automatically information in these field (using automation) but I don't want user modificat...
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HI, We've recently created a couple of additional issue levels to create more of a Hierarchy Structure. These are : Strategy Initiative Epic The Strategy issue t...
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Hello All, Is this possible for a team managed project? I tried creating a new board then creating from exiting project, but my project is not listed, even though I can see other pr...
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Hi! I'm using Advanced roadmaps and I want to add my scrum project with sprints into the Plan timeline. Its Ok with the issues but I can't see my added Sprints. I see this info - Associ...
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Dear Community, I'm trying to filter the issues got responded <7 days by assignees after they are been assigned. Comments or change status consider as response to the issue. Within an issue...
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When I change the status from "in progress" to "Closed". I want to validate the Issue that must have at least one "Child of" linked issue and all "Child of" linked issues are “Closed”.
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Dear community, We're using emoticons to mark certain things within an issue. Recently we started to use a new emoticon (+). Is there a way to search for an issue with text containing emoticons? I ...
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Hello, I have a large number of issues (over 600 projects with several hundred or thousands of issues each) to which I need to assign a team. This process should be automated, I found that GraphQL...
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Hello everyone, the field "JobID" is marked in the list with red triangel note. The "job ID" field is marked with a red triangle and an exclamation mark, indicating a warning....
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We want automation rule to sum up the story points of an Epic, which has tasks and stories. Please help with the same Thanks
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Hi, I want to know if, Jira has got any in built connector for integrating Jira to Salesforce Sales Cloud. I can see one option there to connect with Salesforce Service Cloud though. I am looki...
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I am working on an automation to create a task from a sub-task. The tricky part is that I want the grand-parent of the sub-task to the be parent of the new task I am creating. I'm not sur...
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Hi! I would like to inquire if the label field values can be globally shared to all JIRA projects or specific JIRA projects we have?
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Hello, Can you please disable the CAPTCHA requirement for our Jira Service Desk Cloud Instance? We would like to roll this out across many users in our organization, however if we can't get rid of t...
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A number of issues that have been marked completed that were displayed on the board have vanished. Why? Is this a design feature? How can I display these issues again. I want control over my ...
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I am try to write an automation to update epic Due Dates. It seems like every combination of writing Due Date in the lookup issues function does not work. I've tried: {{lookupIssues.first.Due Date}}...
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