Community resources
Community resources
Community resources
Jira
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Hello, I have a user who is trying to hide that they didn't complete a story at the end of the sprint. In the hour before sprint review they will move all their stories into the next sprint th...
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A couple weeks ago, I and everyone who uses my board, can no longer freely edit the summary field. No idea why. I am admin of my board. I can freely edit any other summary in any other board by simpl...
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Is there a way to turn this helper text off in the comment box?
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I have a component I want to archive, however the component still has open issues (tasks) attached to it that are still activity being worked. I want to be able to archive that specific component so ...
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I have automation set to input start dates when an issue is pulled into "In Progress" status in the workflow. I have deleted several issues and now the automation works but continues to send me fail ...
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I want to edit the fields shown here. I have the board configured to create swimlanes for a story that has at least one subtask.
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How add a Widget in the portal? where do I have to place the widget code?
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So we now have backlog as a status option within our tickets within the new default IT service management template are are building but when it is place in to backlog status, I (as a core admin) don'...
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Hi everyone, We recently discovered that we forgot to include the Resolution field in our workflow, which resulted in the Resolution Date not being populated. This has caused issues with our repor...
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Hi everyone! I'm having a bit of an issue trying to pinpoint specific tickets for reminders. Scenario: User creates a ticket that requires approval. Approver does not approve timely, Jira aut...
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Hi Team, I do have four level hierarchy Level 1 - Project Level 2 - milestone Level 3 - task Level 4 - subtaks I want to show all three levels issues progress percentage in the leve...
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Hi, We need help prioritizing our defects. Is there a feature to "score" issues? For example: compliance (1-10), customers impacted (1-10), financial impact (1-10) and then they would be total...
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I have team who updates story point on weekly basis on issues in jira. if this week they have a task called AB and the story point updated is 5 and next week story point updated will ...
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I am trying to edit a workflow scheme. I have copied the active one and am trying to edit it in "Inactive" section - however all I get is the spinning wheel icon. Checking system status and n...
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We use custom subtasks to gather front end and back end developer effort (story points) related to a parent ticket. I want to create automation so that when story points of these issues types a...
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How do I create an automation in jira that moves the parent ticket when all the sub-tasks are transi
Hello all, I want to move the parent story to a column automatically when all the subtasks are in that column. Basically I want to automate the transition of the parent stories as we usuall...
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We are currently using the JIRA Service Management product. We would like to be able to use an automation rule that will allow the team to update a certain field through an email response.&n...
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For about a month, I am no longer able to export my reports from AssetIT. The report runs fine but when I click on Export to CSV a blank tab open in my browser and closes after a minute. ...
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Hello, I have a front end team and they are involved in numerous projects. How do I generate report of the status of the team members? I created a team and added all my team members but I was unab...
249 views 5 0 Deleted user August 21, 2024 -
I used this feature to update issues in an existing project. For example I could update existing issues with a different Summary or give them different Story Points. This is not the same as making th...
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My org has been syncing user groups over from Google, but we are no longer using Google workspace. If I disconnect the Google identity provider, will the groups it was syncing still be there and now ...
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Hello everyone, I have a problem with a dashboard : the desired user can see the dashboard with its multiple gadgets, but has an error message for one of them: the service project report ( a...
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I need to update the Jira cloud query in sheets every day manually, Is there a way to automate the process?
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Hi guys, I have JSM Cloud and trying to find out how to do the following: When issue is created and the request type is ..., then assign issue to a certain user. How can I ...
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I want to list issues that have the Assignee value present in the collection of issues identified by a filter. For instance, Filter "X": Is a JQL that identifies ALL Test Execution issues wher...
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