Good morning my name is rogerio I would like to know how I can manage my issues types, by notification, like, send the notification to the member of the team that is with the task delayed or pending ...
I'm trying to move tickets from one issue type to the other. From Bug to Dev-Task - They are both in the same project - They have the same screens - They have the same workflow I see that the tic...
I am using the JIRA REST API for Java. Today all of a sudden I am getting the following error. Exception in thread "main" com.mashape.unirest.http.exceptions.UnirestExceptio...
Can I integrate Gitlab with a next-gen jira project?
Hi all Jira gurus! We use one of the same default premission scheme for many projects. I have tried to give the project the right rights to a partner but somehow I don't succeed. We have als...
I want to require a custom field be filled out - but only on Epics, AND only when the epic transitions to a specific status (from any status). I scanned quickly, and found this post, but it ...
Hi, We have two JIRA instances: 7.9 and 7.11.2 and on both of them we found an issue caused by the page footer which overlaps the gadget's context menu options as shown on this screenshot: Is t...
Can I integrate Gitlab with a next-gen jira project?
Hi! Is there a way to allow customers to edit/delete their own comments in selfservice portal? regards, Florian
How can I change the issue status automatically on it's assignment. For instance when I'm assigning an issue from user A to user B it's status is being changed automatically from Open to In Progress?...
Database: We've found an error in MySQL supported version! The database setup is not supporting utf8mb4 See our documentation for more information on setting up MySQL 5.7. I am running all...
Raised in behalf of a customer: I have edited the below files for email customizations. $JHOME/atlassian-jira/WEB-INF/classes/templates/email/html/issuementioned.vm $JHOME/atlassian-jira/WEB...
Hi, I'm asking this because I searched for an answer but I couldn't find anything helpful. I want to make the "Pending Reason" visible to the customer's ticket on the portal. So If I p...
There is a an issue assigened to a service desk personel. And e-mail is sent to this personel automatically. But in the e-mail, personel can't see who report the issue. How can I put reporter ...
Do the workflow and any constraints set up within the workflows drive how reporting works?
Hi Guys.. I manage to install Slack with Jira Software Server .. but i found out that when there is an comment placed or deleted there is no notification in Slack.. In Jira i have set...
I would like to use in my search the group by clause so that in my search if field is assignee then all tickets pulled out can be grouped by each assignee pulled and not just order by clause
Hi I'm Jira Administrator at my company and I want to display a bunch of boards using the agile wallboard gadget. However not all boards which I created/ have access to are appearing in the selection...
Agile Wallboard gadget is broken and I cannot update to a new look. Clicking on 'Take Me There' button does nothing. And old Wallboard looks broken!
Доброго дня. Подскажите как мигрировать софтовый проект в next generation Или как в классике прикрутить дорожную карту? Благодарю
Hello, How can I get the time spent (the sum of all issues) for a specific project, using script fields? The documentation uses hard-coded filters like project's key or issue's status, as y...
I got tired of scrolling through various posts to finding answers. Main credit goes to Mark Thompson. Instructions: 1. Go to Personal Settings - https://<Atlassian_ID>.net/secure/Vi...
Jira 7.3 stopped working after updating MySQL to v. 8. We have a backup of jira-homedir and MySQL DB of the previous version (that worked well). How can we restore Jira without losing data?
what is the actual usage of issue Collectors. Can we have Issue Collectors for Jira Software Projects ? Is one issue collector restricted to particular issue type ? Thanks in Advance.
Hello, in a Jira add-on, I like to get the rendered view-HTML of a custom field in an easy way in Java. I have the issue key, the custom field object, and the user name. The solution sould do all th...
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