Jira

(Not sure about the actual term in JIRA) Is there a tool or field specifically designed for measuring the time it took one person to complete a task (from assignment to completion)? My team...

• jira
• jira-server
• server

I want to transition a ticket status when a user comments, like in this post. I am trying to install the toolkit plugin for jira in order to add a auto-transition listener but when I search for it fr...

• atlassian-marketplace
• jira
• transition

I understand how to create API tokens and how to use them to replace a password in a REST call - but this seems to work only for the admin user(s) of Jira? How to create an API token for a different ...

• cloud
• jira

I have a project with the name(ABC) and key (ABC). I want to create a new project with some changes and move all the issues of that project to new project. I want to ask  If my old project is ...

• cloud
• jira
• jira-cloud

Hi, From here I understood that if someone send to email to my service desk email address then it will create and issue and it will create the user based on the From address. https://confluence.atl...

• api
• jira
• jira-service-desk-cloud

How can I search for "flagged" items in a query?  - What's the field to use?

• jira
• jira-software

Having just completed the Project Admin training, i'm anxious to have the project permissions set up correctly. However, we've found that the UI we are using doesn't match what was in the training ma...

• cloud
• jira
• jira-cloud

Hi there,  I'm trying to create a scheduled task integrated with slack where every hour sends a direct slack message to the {{issue.assignee}} for a specific {{issue.issuetype.name}} ...

• jira
• slack

Sprint label on each ticket has been put up but not reflected on the sprint backlog. Kindly help me to get this resolved.

• jira
• jira-administration

We recently upgraded to Jira 8.0.2.  At this point Jira Misc Custom Fields started costing.  I have seen this with other free apps that suddenly start costing money.   Was there a ve...

• jira

Not able to view the story pints on Sprint board, Bakclog screen, Also burndown chart shows zero pts, have verified the Estimation under Active Scrum board setting it seems correct (attached is the s...

• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

I have written a custom behaviour and this thing is just getting annoying by not working correctly. The use of it is : For populating a custom field (single list) with mapped options(Locations) whic...

• adaptavist
• addon-is.origo.jira.tempo-plugin
• behaviours
• jira
• jira-server
• +3 more tags...

Hi, I am trying to use servicedesk-rest-api (rest/servicedeskapi/servicedesk/customer) to create a customer  with json body {"displayName": "Name", "email": "email" } but it fails with...

• jira
• jira-cloud
• jira-service-desk-cloud

Can anyone help me with a Cron expression to use in Automation for jira for running a automation just in Workdays?

• automation
• jira
• jira-software

Hi all, under jira administration > System > User sessions there is a table of sessions with different information. Can somebody pls explain what i see here? I need help to understand the colu...

• jira
• jira-server
• server

Hi we're using the new scheduling interface in JIRA portfolio 3 but we notice that the Original Estimate column is missing. When creating issues via portfolio, the Original Estimate column is always...

• advanced-roadmaps
• atl-adm
• jira
• jira-server
• server

Hi, We have a bunch of boards and on those boards team members have pulled som cases. The challenge is that when we are doing some planning or backlog refinement of the cases we move cards around wh...

• board
• cloud
• jira
• jira-cloud
• member
• +2 more tags...

Quiero hacer un filtro que me saque todas las incidencias que han tardado en resolverse mas de una semana. Gracias de antemano.

• jira

Hey community,   i am trying to auto-transition an issue using a script listener depending on a linked issue but there is an error i don't really understand: t seems that you have tried to pe...

• jira
• jira-server
• scriptrunner
• server

Sir/madame, - We had updated a Jira complement and then Jira stoped working. - When we updated the complement produced an error without details. - We tried to stop and star Jira but does't work. T...

• jira-software

For a particular Status, I want to see particular resolutions. For example, when I select Status as Invalid I want to see the Resolutions like: Duplicate, Not a Bug, Issue doesn't exist etc. in the r...

• cloud
• jira
• jira-service-desk
• jira-software

Hi I have JIRA software licenses and it is not used. there is way to convert these licenses to Service desk licenses?

• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

This is my request { "fields": { "project": { "id": "1111" }, "issuetype": { "name": "test" }, "priority": { "name": "test" }, "labels": ["Chandler"], "customfield_10012": { "id": "test...

• developer
• jira

Hi all, I was using the JIRA rest api to create the issue. I want to update the customer whenever someone added/ update a comment. For that purpose,  I added an automation rule. But I foun...

• jira
• jira-service-desk-cloud

Currently using default notification schemes and have been ask to assing multiple tickets to new assingee but I have to disable the notifications for each ticket? Deleteing the assigne from the proje...

• jira