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Can't assign issue to user in new issue view but in old version it works.

Florian Urigüen
May 27, 2019

I want to assign an issue in the new issue view to another user.

But I can only assign it to myself or unassigned.

new.PNG

When I switch to the Old Issue View I can select other users as well.

old.png

3 answers

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Jack Brickey
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May 27, 2019

That is certainly weird. So you are in new view and simply switch to old and it works? I would suggest you reach out to Atlassian Support directly so they can log in and have a look,

Florian Urigüen
May 29, 2019

Thanks for the suggestion. :) Support got back to me and sent me this link with a mentioned workaround.

JRACLOUD-72105: Unable to assign users in projects on the Assignee field on the new issue view.

0 votes
Andreas Paulsson
February 25, 2020

We also have exactly this issue for one specific user.

0 votes
Adrian Richardson
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July 25, 2019

I have this exact issue. 

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