Community resources
Community resources
Community resources
Jira
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I have noticed that we are not sending our satisfaction survey with all of our closed/resolved tickets. Is there a way to ensure we send a survey out with each resolved/closed ticket?
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Hey Folks, I have recently been assigned a task with the DKIM key concept. After reading many articles I gained an understanding of the concept of DKIM protocol. Have some questions related to DKIM ...
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I am using automation and sending messages to JIRA channels where I pick channel from custom filed on jira ticket. How can I send a message to slack channel under a threaded message. The use is to g...
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Hi Atlassian Community, I'm managing an HCM project called Talent Bridge BD, which includes recruitment, onboarding, and employer branding efforts. We’re using Jira Work Management to handle these p...
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I have a Kanban project and I'd like certain Story statuses to show up on my Backlog view of my board. Currently only two story statuses are showing up in my backlog (e.g. 'Backlog' and my custom sta...
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I have built a filter that works exactly like I need it to and I tried to build a plan to show the filter results the way my team likes to see it. After naming the plan and adding the filter as the i...
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El producto Jira Cloud tiene algún módulo donde se pueda administrar las contraseñas
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Hello, For security reasons, we want to restrict API access. Is there an alternative method other then using "authentication API token" in Jira? Our goal is to block API access for all users ex...
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I have created a service desk form for users at our company to submit tickets to. I have the name field linked to the reporter fields in our projects, however when testing with one of my team members...
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Create automation task to update the card with a new label if the card was added to the sprint later
My question is how do I create an automation where if a new userstory/defect/spike is ingested into an existing sprint, I want to add a new label to that card. Is it possible?
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The Scenario: In our project our workflow has two different statuses that represent complete. When all the subtasks are moved to done through the board, a modal appears to ask which of the two compl...
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Hi, I'm trying to add title to different sections un my issue view screen. Is there any ways we can achieve this ? Here is an example Thanks
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Hello! For some projects, we use a system of assignees based on statuses and custom field values. A simple example: for a bug, we have different default assignees depending on the status and the fi...
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Hello, My team utilizes the history of each issue in the form of changelogs. We pull Jira Data from an API to see this history of each issue. I have noticed that the sprint changelog isn't w...
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I created a new board and noticed this new(?) popup. So tried it out. But I can't see how to turn it off on the board.
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Hi How can I automatically set a planned start date that is 1 month from now (now being the create date)? What smart value do I need to use? Thank you
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Our Jira Service Management instance is on the Enterprise subscription. We had a busy day on service desk and were throttled on one of our important automation rules, affecting our communication with...
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I have a Sprint with 35 tasks. We have marked 22 as done, 1 is marked as blocked, 12 are in progress and need to be moved to the next sprint. When I click the 'Complete Sprint' button its comes up wi...
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Imagine I would like to use some AI to do the following: An AI reads a text field and, through its analysis, the AI itself classifies the call using an option list field. Any tips on which ...
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Hi, I have the case in my business to add to the existing Issue Type Hierarchy, but don't want to break existing relational links I don't seem to be able to make any changes to leve...
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Hello all, In one of my current projects managed in Kanban mode, we are thinking about closing some “on hold” Jira tickets which have other another Jira tickets defined and where the n...
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Our JSM instance has an automation which transitions all tickets from a Completed status to a Closed status after 5 business days. This closed status is completely read only - no comments or edits ca...
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I'm trying to understand the relationship between the "Work on Issues" permission and work log-related permissions in Jira. Specifically, if the "Work on Issues" permission is disabled but the "Edit ...
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Our users were created earlier, deactivated, and have now been reactivated. However, we are facing an issue where email notifications are enabled, but we are not receiving them. What could be the cau...
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Hi, I have read some posts of people asking the same functionality but I want to be sure I didn't miss something to solve this, I explain. I am working on chronologie to plan my project. I have a l...
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