Community resources
Community resources
Community resources
Jira
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I am having different projects (for each client) in my Service Desk. Every Project has its own workflow. On the transition create I have some post functions to send emails. For about four weeks I ha...
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Hi community, I have a question for you. Now I am working on the integration between Jira (on-prem) and LivePerson. Now I met with the next situation, how Jira can unders...
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I want to receive notifications only when comments are created/updated and I am mentioned. (My name can show up anywhere in comments not limited to the beginning or the end.) If I do like ...
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Hello! How can I make text bold in text email template? I tried to add *text* and <strong>text</strong> but it doesn't help. I
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Hi, I am currently testing the online version of JIRA at a new job. In my previous role in a large bank we used JIRA, but I think it must have been a dedicated instance. Is it possible to int...
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Hi! Jira Software 8.5.2, Crowd 3.7.0 I removed all groups from a directory in Crowd which is used by a Jira-application. The users are not able to login, but I can still see the removed grou...
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The activity widget does not load ( https://prnt.sc/qxb6bn I already have 3 copies of this widget working (separately for each project) Any ideas how to fix it?
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how to enable the release option by referring the fol lowing screenshot can anyone suggest a solution
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We are working on software development and we use Jira as a means of work management. As we start a story or a bug, developer will estimate time to finish that story. Ex: Story 1 with 6 points, stor...
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Hey, When we create a new task and select the due date for example: 06/02/2020 and we save, the due date in the task after saved is shown: 02/jan/2020 for some odd reason.
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Hello, unfortunately, Sub-Tasks do not take on the epic of the Main-Ticket on our board. When I create the tickets, the Sub-Tasks are visible under the same epic as the Main-Ticket on my boar...
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Does anyone know if this is possible? I want to create a dropdown menu that changes the fields within the screen when choosing different options. Thank you in advance.
445 views 2 0 Deleted user February 4, 2020 -
I was changing the settings for accessibility for one teams Kanban board but since this change I am now unable to find the board. I clicked on the board before refreshing the new settings and was tol...
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Hi everyone. Need some suggestion and help. We've one Service desk project and customer portal. There are different group of customer request types. X support Company internal DCS&nb...
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Is it possible to give a cloumn a subdivison as it is possible in Jira Software? The idea was to have a status "To Do" and subdivisons for the different departments.
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Hi all, I want to search for all open bugs but exclude the reopened bugs. Unfortunatelly "not in" doesn't work with "changed from done to open " :-( Any Idea ? Thanks a ...
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i have installed service desk on jira 7.6.17v, but it is not showing any service desk projects on Create project screen.
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We are having a problem when creating a Boards on project with existing Saved filter will create that board on not correct project. Not sure if am doing something wrong on this is a bug (my gu...
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Hi, Please find the attached backlog home screen of mine. I have created the statuses for each of the section as well and have designed the workflow. I would like to do a configuration when I chan...
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Hi, I'm trying to set-up email verification so we can send emails from our domain but I need some help with the set-up of DKIM: Does it need to be a CNAME or can we use TXT (as it usually is?) Als...
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Hi, How to change the JIRA state automatically using python code
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Hi Folks, by mistake, I have changed my project key when the sprint is under progress. After then I couldn't see some of the user stories either in the backlog or in the sprint board. Very urgent, p...
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In Next-gen issues is there a way to have a Start and a Stop button to record time spent on issues? Work descriptions can be added after the work log is saved.
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Hi all, Our server-hosted Jira has been using Samba AD and local groups for authentication for the past two years. We are now moving to Microsoft AD. We are concerned that our history is tied to th...
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Please help me. I’m currently using the jira software by migrating from server to cloud. I’m re-inviting 1 user to jira cloud. (user status : inactive ▶ invitation pending) But user forg...
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