Community resources
Community resources
Community resources
Jira
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I am working on integrating OpsGenie and Service Desk. I am getting an error in the OpsGenie log that says "issuekey not found in alert details." Does anyone know where this is defined?
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I am evaluating using JIRA to for project management and potentially for our help desk. On the project management front, I have configured the system to receive emails and I have a project where I ca...
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How to delete a label in Jira To completely delete a label from a JIRA instance, the label must be first removed from all the issues in that instance. Once it is removed from all issues, it will no ...
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How can I add a filter to show tickets marked as done for a specific user "JOHN" for the past 3 weeks /month.Where the user is the one responsible to close the tickets So far i have the foll...
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These attachments keep occurring on our issues. I will delete them and they are still there or in duplicate or triplicate when I open it again. Why is this happening?
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I've change my password in both Atlassian and Bitbucket but Sourcetree does not connect. I'm very frustrated as I've tried multiple times to no success. I cannot easily find where to update the passw...
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Hello, The Tools icon is disabled on Search Test Execution, how to enable it? Thanks
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We have a JIRA Custom Issue type called Host that contains the details of Host servers that may participate in data transfer. It has a select list for Owner. We have a Custom Issue type for Dat...
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Hi, We have added a field behaviour. When a certain condition is false, then allow inline edit. when the condition is true, the field should be read only. import com.atlassian.jira...
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Hello all, I am trying to use the automate feature within Jira cloud to do some conditional operations when an issue is created. I want to check the description field to see if a couple differ...
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Hi, this is slowly driving me mad... Here is the situation: Project A and Project B are sharing the same Field Configuration and the same Screen Scheme (neither of them is a "Next...
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I'm using the Jira Cloud Migration Assistant to migrate projects to the cloud. I create a test project with the test stories in order to test this migration. Everything checks out but the...
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Hi, I have few questions when i create a story i add two fields Story Points and Original Estimate time looking at the following example: Story XYZ: Story Points:20 (a...
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Recently we have noticed an issue with our Jira instance relating to the New/Old view of Jira tickets. Our tickets that are part of a project running the JSD plugin are having an issue with the New v...
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I've seen a few issues on the web about this, but I'm pretty sure I've ticked all the boxes regarding screens and JSON. But not sure. I'm trying to call a transition via the REST API from PowerShe...
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Hello, Was wondering if anybody has experience with disappearing custom field contexts? Recently we experienced our context disappearing and, as a result, we duct taped the situation by...
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can we have multiple portals feed into a single project...each portal could be for customers with different SLAs.
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Hi We know that by doing this project = XXX and development[pullrequests].merged>0 in issue search, we get all issues with merges. But is there a way to display the merged date in issu...
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I am trying to build an automation that adds watchers to a ticket based on being added to a custom people field. Custom Field is Support Players and I set if the field changes on create or edi...
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One of our projects has bigger cards and backlog tiles - does any one know how this can be fixed so its normal height? correct one on the left and incorrect with extra space on the rig...
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One of our projects has bigger cards and backlog tiles - does any one know how this can be fixed so its normal height? Thanks!
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Hi, I keep getting below error when logging in. Kindly assist.
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Hi, I want to send email to "Reporter" and "Assignee" , whenever the value of a user-picker fields changes. I do-not want to make any transitions, the mail should be sent in the current state o...
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Hello - We have created two projects in our Jira instance 1. Portfolio 2. TEAMS Our hierachy is as follows : Initiative -->Sub-Initiative --> EPICS --> Stories All our stories are in #2 ...
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I am using Jira Cloud for Excel (official) JIRA.JQL() function to import Jira data. But when importing data, there is text like "Starting import (Taskpane should be opened ..." and filed names a...
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| April 8, 2025 9:37 PM PDT |