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Some issuetypes are not visible for particular users

Divya May 18, 2020

Hi Team,

In one of our project we have 4 issue types namely "Problem, Task, Sub-task and TempProblem". The issue is, in create screen one user could see Problem, Task and TempProblem issue types. But for other user only Problem issue type is visible. I checked the workflow configuration, there is a validator in create transition, that only users with XX group can create issue. Both users are present in that group.

I can't figure out the issue exactly. Can anyone please help me on this?

 

Regards,

Divya G

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Divya May 21, 2020

Hi,

Anyone please help me on this.

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