Community resources
Community resources
Community resources
Jira
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Hi, I am trying to hit the service desk API Create Customer API(https://[domainname].atlassian.net/rest/servicedeskapi/request) through POSTMAN, getting 400(bad request) res...
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In the last month, I used https://xxxxxxx.atlassian.net/rest/api/3/user/search?username=&maxResulte=100 but in this month it sent an error "The username or property query...
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Dear Experts, On Jira Service Desk Customer portal, I have a description and I want to set a limit that users need to key in at least 150 characters before the submit a ticket. Is it achieva...
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My access to Atlassian products has been suspended. I have updated the billing details for my account but still, the access to the products is suspended. How can I regain access to my produ...
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Hello, is there a JQL querry for tasks which have been more than X days in a column in a board? And can i use it in an automation?
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Hi all, I'm wondering whether there's a way to enforce the Tempo workload scheme policy at all? For example, we have two workload schemes - full-time and part-time employees. I need to ...
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Hi, I've BigPicture server version 7.11.5 and I've configured tasks structure as Portfolio Epic (link-based) -> Epic -> Story. In Gantt my issues are displayed by issue key (because I clicked...
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I currently use Jira Cloud but am looking into Jira Server for its customization ability. I'm wondering - what are the typical "bare minimum" setup & maintenance costs for this? (I am just...
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Hello community We have a series of checklists on our cards. Each checklist has a list of tasks and we use the due dates. Is there a way in the calendar view to hide the completed tasks? ...
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Hi, I am currently using Jira automations to send out emails to our workflow and I am having trouble with some smart value formatting in the email's HTML. Does anyone know how to change the smart ...
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We've set up support@xxx.atlassian.net for a classic service desk project. This is used by our help desk engineers to troubleshoot user support requests that are emailed to itsupport@xxx.com.&n...
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Hello I need to set an automatic rule when an issue is created depending on the group who belongs the reported the security level is set with a value. when I create the issue I got errors in the au...
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Hello, I have a question about how to successfully set up User Stories to be worked on two different Sprints. At my company, we run two different sprints - front-end (which is always one sprint behi...
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When I select a custom field (Select List with Multiple Options) to filter issues, none of the options are available for tasks and subtasks. When those two issue types are excluded, the custom...
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Hi, Does anyone know and is it possible to access Jira cloud data from another website using Javascript only? Basically I would like to either expose a Jira next-gen backlog or if that isn't possib...
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Hello. I will be happy for your help. When creating a task in a specific sprint, it is still created in the backlog. I was trying to create a task in sprint number 3. But the task was created in th...
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We have a community license and our maintenance is about to expire. How do we renew maintenance? We have: Jira Service Desk Jira Software Jira Core
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I have several columns and one is "Done" but it now has 130+ completed issues and it's slowing the page down. What's the best thing to do with these completed issues?
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We are using Jira/BitBucket but using IBM DevOps pipelines to build/deploy the code. Is there a way to integrate the results of the deployment reflect in Jira tickets? I know that if we use BB pipeli...
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I need to send a bunch of epics and their stories from Aha to a next-gen Jira project. The stories need to stay linked to their epics when they go over to Jira. I'm not able to figure out...
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Sorry if its been posted before, I promise I searched for this answer. In a MSP like setting where we have multiple clients, we would like to use the feature of email ticket submissions. We are a tra...
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Hi! Is it possible to copy a value over from a parent ticket to a subtask via post function or validator? Or any other way? Ex: a Story issue on Project X has a custom field named 'Dev' with the va...
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Cada usuario que tengo, tiene un responsable el cual debe ser notificado en la solución de incidencias. He creado una propiedad en el Usuario llamada CC la cual tiene el correo del responsable. ...
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Como se agrega un campo personalizado de usuario???
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Suddenly started having issues starting Jira after rebooting to fix issues with Confluence and Jira.
Log says there's no such directory but ldd'ing that directory on another window simultaneously shows the library is there and link exists.
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