Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

issue statistics gadget work wrong

wuzhengxing July 29, 2020

1、add a issue statistics gadget to a dashboard

111-1.png

2、select 'all issue' filter , Statistic Type:project , Show Resolved Issue Statistics : YES

111-2.png

3、the result is :

111-3.png

The Resolved Issue Statistics is wrong, the result is the percentage of a project issues in all projects, not the proportion of issue solved

1 answer

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 29, 2020

No, that's correct.  I think you may be misunderstanding what the gadget is doing.

  • You have a list of all the issues (176)
  • You have chosen to show all issues, not just "unresolved" from that list. (So all 176)
  • You have chosen to group them by project. 
  • Your Demo project has 72 issues in it, which is 41% of 176.  Which is clearly correct.
  • The problem is the very last line - you say "not the proportion solved".  But you did not ask the gadget for that!  You asked it for "all issues".

What you could do is think about:

  • Grouping the issues by "resolution" or "status" instead of Project - these are indicators of whether an issue is solved or not. 
  • Change the filter so that it only reports resolved (solved) issues.  Search for "resolution is not empty", save the search as a filter, then use it in the gadget. 

But I don't think either of those answer your question in full.  Could you explain exactly what you want from this reporting?

wuzhengxing August 4, 2020

我想要得到每个项目里已解决问题占所有问题的百分比,应该用哪个小程序呢

I want to get the percentage of all problems solved in each project. Which gadget  should I use?thanks!

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 4, 2020

There is no off-the-shelf gadget or report that does that.  You'll need to create a search and a gadget for each project you want to report on.

But... I would question why you want to report on this?  What use is it to know that project Gouda has an 80% resolution rate against project Leerdammer with 20%?  Abstracted like that, it's useless.  Age, size, type of work, how it changes over time, what their goals are, and so-on - all feed into understanding the numbers.

wuzhengxing August 4, 2020

 The leaders would like to see a simple report on the progress of each project for 10 projects executed at the same time

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 5, 2020

I think your leaders should have a think about what the numbers are really telling them.  Unless your projects are identical in the way they are used, with the same sized teams and all the work being the same, a simple measure of numbers of issues done is not a useful metric.  And why are they comparing the projects against each other?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.5.5
TAGS
AUG Leaders

Atlassian Community Events