Hello, I am working in XXX Jira Project and when i go into the project setting of XXX project, i dont see Request Type available. Please suggest the step to make the Request type is v...
We have a JIRA on-premise server instance at version 8.7.1. Have encountered a problem where the following string "Currently eDEN allows the MA user to be able to issue a composition variation, this...
Hi everyone!!! Here I am asking you a question. An user is telling me this scenario: It happens that after the team closes an issue and the user answer to the email that they get, they don't see i...
Hi guys, I have created a project in my Jira service desk for onboardings, with tabs, but for some reason, those doesn't showing up. When i create the ticket, i see all the tabs. When i vi...
Hello, I'm looking for a way to put more info on JIRA kanban board card. By default I can only put 3 fields there. Is there a way make it?
Good morning all, I've been on this problem for days and can't find a solution. I am using the Rest API to chat with Jira (Atlassian) and would like to attach a file on an "issue". I read the doc c...
How to make a field required or optional using jira rest API?
As per our Corporate recommendation , We need to plan for authentication upgrade of JIRA and confluence applications from LDAP to KERBEROS authentication. We're also planning to upgrade&nb...
Hi Team, Please help me with the precise information to address my concern given below. I have a Parent task that has a table with Module names and Module Owners as columns. The moment I cl...
Hi In order to see a workload, I need to make a list of users, and issues, to which they were assigned (even if now issues are not assigned to them) in last 7 days, for example. Is it possible? I n...
Hello, i wanted to know if there is any chance to set a reminder for a ticket with any status that i am working on it, If yes how this reminder will notify me? (email, slack etc) Thank you
In the new version, when I want to change the ticket from the filter results (by press period (.) key), the actions list is always empty... in the old version all worked fine...
Hi, the below incoming mail server is configured correctly for our system and comments and creating issues are working correctly. jira@[ourcompanyname].atlassian.net the issue I have is wh...
Hi, Our JIRA is self hosted and we need to implement a new customized feature for our JIRA environment. Please suggest some way. I built a JIRA plugin but Im not able to integrate it with t...
Hi everyone! I'm using BigGantt but I think there's a problem with the calculating of the Due Date and I don't know how to fix it... This is how my General configuration is set: (I also tried with ...
My issue is that when an issue is created from the "create" button for a Service Desk, it adds all the fields that I have created for the Service Desk and I cannot find where to specify the ones to b...
Hi I have an automation that clones issues between different service desks (see attached picture), the automation itself works fine but it just clones the original issue, no replies, no internal com...
Hello, Can I link a Jira Software Data Center with a Bitbucket Server? Do I need to upgrade the Bitbucket Server to Data Center to integrate them? Thank you. Best Regards, Abby
Dear Community, i have the need to find out the usage of consumed licenses and found this Knowledge Base Instruction. https://confluence.atlassian.com/jirakb/how-to-audit-license-usage-in-jira-1005...
Hi So far in the REST API Docs I have found information about how to add an attachment from an actual file. However, I am more interested in creating an attachment from a link. (Link to a file/resou...
...utOffDate) startDateFlag=true; else startDateFlag=false; } } if(projectTypeValue == "Agile Multi Release" || (projectTypeValue == "Agile Major" && startDateFlag == true)) { if(C...
How to create screens using jira rest API.
Could anyone help with why our tickets get an warning sign saying they need 'workstreams'?
Good morning, I premise that I have already searched for the answer in the forum without success. I need to change ticket status via email. For this reason I have created an automation that adds ...
Dear community, After adding the story points to the tasks from several projects, how can I get collective data on the story points from different projects? Thanks in advance.
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