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Community resources
Jira
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Hey, I would really appreciate if someone would be able to help me with 2 cases I have. 1st - I have a dropdown list with 5 options. And I need to create the 2nd field autofill base...
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Hi Everyone, I am the Atlassian Administrator for Jira Software, Jira Service Desk & Confluence. We need to update our license and I cannot find what email address our account was setup w...
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I am struggling for words to either search for something like this in the community or come up with a good summary so anybody understands, so please let me explain what I am thinking of: I h...
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ご担当者様 お世話になっております。 以下、教えてください。 一部のカスタムフィールの値について、特定のステータス時のみ変更が可能なように制限をかけることは可能でしょうか。 具体的には、例えば「作業開始日」「作業期限日」とフィールドがあった場合、 ステータス「New」の場合のみ、この値を変更可能にし、それ以外のステータス時には変更が出来な...
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Hi, I'm looking for solution to search a parent record based on specific sub-task. For ex., Parent issuetype has 2 different sub tasks. Sub task 1 is an Action and Sub task 2 is a Question. ...
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How to import AHA Features User Story Maps to Easy Agile Story Maps in JIRA software (cloud)
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Our hierarchy is Initiative-->Feature-->Epic-->Story We see some data discrepancies where a Story is directly linked to a Feature instead of linked to Epic. If I want to know how ma...
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I am only able to assign the issue to one assigner at the moment, I wonder if I am allowed to assign it to more than one person. Thanks!
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I am really new to being a Jira admin. After reading a bunch of documentation, I know what I want to do, but I can't seem to do it because it appears to be unavailable to me and I'm not sure why.&nbs...
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Hi all, I'm having issues mentioning other users via the '@' functionality in JIRA. When I type '@' in one of the JIRA instances I'm a member of, I do not see the modal with the typical list of searc...
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My Admins came back to me. My issue relates to JIRA NextGen, any ideas on how to resolve this issue for JIRA NextGen? Is there a way to add the "JIRA Automation" account to my Project Admin Group? ...
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It used to be that clicking the project names takes you to the Kanban board, right now it takes me to the report -> Cumulative Flow Diagram. How can I change it back? Thanks guys! &...
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For businees reasons we have different SLA from April to August and for the rest of the year. How can I define these 2 calendars on Jira Service Desk Cloud ?
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The new issue view does not allow you to edit the remaining time on an issue. This is frustrating, particularly during times such as scrum planning when you need to edit time values. The old view all...
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I have inherited a complicated system and lack knowledge (much knowledge!). We run our jira/confluence onsite servers in VM's, they talk to a postgres database also hosted on an Ubuntu VM. Alongside...
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We are currently using a number of automations in our Jira project and I am trying to build some for when issues are created via our ServiceNow integration. The automation I built is based on certain...
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I'm looking to create automation that works when the Stage (it is a custom field) value changes. When that value changes, the Status field will be updated appropriately. So for example, i...
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On Scrum boards once you modify the the Filter Query replacing ORDER BY Rank with ORDER BY Priority DESC, Rank would obviously be disabled and this won't allow you to drag and drop issues. I...
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Hello, I’m new to Trello. I am trying to attach some images taken from an iPhone to cards on Trello and it’s not working. I’ve checked the image sizes and it’s below 10 MB. What do I need to do? I st...
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I'm trying to use the JIRA Rest API to grab information about issues. The issue's status category name(what column they are located under) I can fetch, but I'm having troubling ordering the column na...
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Hi! We are a team that has chosen the agile methodology recently. Currently we work 4 to 5 different projects during each 2-week sprint and organize the work as follows: Epic: is each project or cl...
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How can I query or get JIRA project number created in 2020, closed in 202 and currently open in 2020? Thanks again
774 views 4 0 Deleted user July 16, 2020 -
The initial issue is created under Project "SPI". Software is developed and goes out. Once something needs to be fixed/changed, SPI ticket is moved to "PI Link Created" which creates an issue ticket...
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Hello. I do not see the report offering for Epics under my reports tab. Please could someone assist? Thanks!
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Hello Community Members - This is my first post & looking for some help. In Scrum Meeting, one of the task assigned to me is to ensure that all stories that are in DEMO RE...
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