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Community resources
Jira
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I have Jira 6.3.10 running. I want to upgrade it to latest version . I have only one environment. It is way older version, how should I proceed? Is it advisable to just install a new version ...
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New user here so this may be a simple question. Is there a way to link a tasks due date to where it is in the workflow. Basically I want to set each step in the workflow a set amount of t...
731 views 3 0 Deleted user October 15, 2020 -
It seems as though the total points and total tickets shown in the burndown chart at the end of a sprint is never the same as what they were at the start of the sprint when the sprint "backlog" was i...
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We have two tickets that were closed and the email address that the emails are being sent to has been delete by the end customer due to the employee being let go. Now we are constantly getting an em...
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What is the character limit with Issue Collector fields?
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Hi, everyone! We have a few projects in JIRA Service Desk 4.10.0 and just started a new one. I've launched issues package transition from an old project (Service desk type) to a new one (also Servi...
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I would like a quick way to pull all issues that don't have a label so I can add labels instead of going issue by issue and seeing if it has a label or not. If there's a gadget I can use on ...
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Hello, I changed roles in my company and I am now using a different JIRA instance. The previous one is connected to the JIRA Cloud app in Slack and I can't manage to change it to the new one. I can...
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How can I set the dependency between Epics On JIRA project board. ex. Epic 1 is dependent on Epic2 How can I set this up , so that Epic 1 will be considered as 100% done when Epic 2 is also complet...
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Hello Experts! The workflow is: An Initiative gets moved to the bugtail status, and that automates the creation of an Epic. I want the assignee of the new Epic to = the value of the "Program M...
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How do I locate the Database size of my Jira server instance? Thank you
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Automation to update epic when fields are changed in issue sets values to none when new issue create
I have the below two automation rules setup that seem to work on their own; however, when new issues are automatically created upon transitions, the custom fields in the epic are reset back to none.&...
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When I run a bulk update of Jira tickets (changing labels), I can see that I am working with a certain number of Jira tickets, but when I confirm the operation, the number that the operation in progr...
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Hi I'm trying to integrate Jira ticket system with fresh service tickets using web requests. fresh serivce ticket is comment is recving to us but there are un nesscary tag recving this time....
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I have been trying to add a company logo image to the customer notification emails in service desk project settings. For the life of me, I cannot get it to work. I have followed the formatting guide ...
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We have installed Slack for Jira Server The documentation (https://confluence.atlassian.com/slack/using-jira-applications-with-slack-966662163.html) mentions Slash Commands - and the first instructi...
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Folks, I need to generate the following report: Hours estimated versus hours logged every week for active tickets for each developer in a given sprint? Appreciate your help. Thanks Nitin
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I was wondering if others are seeing this issue. I have Sprint 1 with a 2 point story and a 5 point story starting out. The sprint finishes with only the 2 point story getting finished. I clos...
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Greetings, I just pulled down the jira docker image 8.11.0. I read the instructions (https://hub.docker.com/r/atlassian/jira-software) for setting DB info in the environment, but it seem...
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The integration is successfull.But i am not able to create a branch in GitHub Enterprise from jira.
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Is there a way to modify this recommendation that explains how to set up the transition to change a radio button? https://community.atlassian.com/t5/Jira-Software-questions/Change-Radio-Button-Value...
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Good day I am having an issue with pulling a Sprint report which shows incorrect dates on which the tasks were created on, why is the report pulling wrong dates?
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Hi Jira Community, I really like Jira Lab with a new view. Somehow, starting yesterday, it was turned back to the legacy view. I toggled Jira Lab on and off, but can't get it to work. ...
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Hello, I am trying to setup a new rule using Automation for Jira where for any text that matches certain strings, it'll replace this with another text in the comments section: 1) This is my...
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Hello, I currently am a Jira Project Admin. What would I need to do to upgrade to become a Jira Admin with all the correct permissions, please? Thanks so much.
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