We used to get a small temporary ticket banner displayed after creating a Jira ticket. This banner would contain the new ticket number and if you clicked on the banner, you could go to the ticket its...
...one|linenumbers=true} First line of data Second line of data Third line of data {code} But when it was rendered, there were no line numbers to refer to the lines I wanted to call out. I followed i...
Hello, Can someone answer if we can buy the ACP 100 Certification Voucher on behalf of someone? Also, can this Voucher be transferred to someone else? in short will the voucher be user specific? Than...
When pasting in the search box a value fro excel, JIRA adds an attachment to the issue that is currently open. Is there any way to prevent that?
When we created the project, the default language was English. We've changed everything to Spanish and the new projects we create are fine. The old ones have a problem, the workflow status are a mix...
I am trying to filter defects using a JQL on a on-prem JIRA, like project = <project_name> AND issuetype = Bug AND status not in (Done, Closed) AND created <= 2020-07-23 ORDER BY labels ASC...
The way I have configured my SLA , it should be paused if I put a ticket in any of the below status. The issue I am facing is , when i restore my ticket for the first time(say at 10:30A...
Hello, I am trying to use the field startAt as the start of the Jira issueID to start the search of Jira issues in a Jira project. I am using the curl command to do a Jira Rest...
For a particular project I want to turn off all notifications except a few: When an issue is assigned When it moves to a new status Setting the first seems pretty straight forward in the notificat...
We are using Jira Server v8.5.3 Our customer notes that whenever they move an Issue to Backlog it remains in the state it was in when it was originally moved. They are asking if it...
We are doing a migration and we have a couple of users on our JIRA Server instance that their email address is a GSuite Group distribution email address, not a GSuite user. We migrated over to ...
When issue type "defect" moves from in progress to Done, resolution is getting update with Done, but on view screen Resolved field is not showing with Date and Time. I am going to share screen shot w...
Hi, is there any official documentation to refer from to migrate a Jira Software Project(on a linux server) to a Jira Service Desk Instance(on Windows Server). I am thinking of using XML imports/exp...
Hello, I'm researching the best way to import projects from one Jira instance (A) to Jira instance B. There are existing projects within Jira instance B that I don't want to disrupt. I've cre...
Hi, I'm new to jira software and use it in my standard language (Portuguese - Brazil). I noticed that the "Start date" field present in the configuration of the issues has a format (yyyy/mm/dd) an...
Hi there, Due to changes in how our email addresses are structured, I have one account that was originally associated with Trello attached to one email address and a second account originally associ...
Situation: Jira Server upgraded from 8.1.0 to 8.5.5 Problems: 1) For many users the Issue header showing the Project name / Issue Key, Summary Key and Edit, Comment, Assign, etc keys stopped ...
I just imported a past Jira project into my new account. I am trying to delete a user including all of the comments and interactions on my tickets. Is there a way to do get this done ?
project = PL AND issuetype = Epic AND fixVersion = "RNO - WA - Predictive Auto" ORDER BY issuetype DESC, key ASC This is my search query for all the epics related to an initiative. I want to search ...
We are using bors-ng merge bot to merge our pull requests to master (our repository is hosted on GitHub). Instead of merging a pull request, this bot closes the pull request and merges the ...
I've been busy configuring my Roadmap environment. I was cleaning up some old closed items and by mistake also deleted the 'initiative' items from the plan. They still exist in Jira. How can I get th...
I recently upgraded to Jira 8.5 from 7.13. We use SourceSense's Multilevel Cascading Select field so users can route issues to specific teams using a MLCS field called Routing. Routing field ...
I have a kanban board showing the features in a project. I want to see for each feature how many issues are in the feature, how many are done, how many are in progress etc. I can't find the ...
Our primary goal right now is to make sure we are capturing the time spent on each story, and making sure each story is bite-sized enough that it can be completed in one sprint. This does cause probl...
Hi, I'd like to connect Atlassian with GSuite. The instruction says, the GSuite option should be in the left navigation panel, however it isn't visible there. How can I connect Atlassian with GSuite?...
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