Community resources
Community resources
Jira
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I try to tag other users in comment section however they did not receive any email notifications. However when I ask my colleague to tag other users in the same ticket, the other users receive it. Do...
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I am trying to get data that is presented in sprint burndown chart table which we can see on the bottom of the relevant burndown chart page for a sprint. I used following end point but it gives misma...
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Hi All, I need help to find the rest endpoint which provides all the issues in a project which got updated in last 10 mins. Could some one please help me with this. https://server:443/rest/...
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As so many e-mails were sent to Project Leader, Project Leader could not understand that his member changed the end of the day of his task by report e-mail. So, I want to check "Who has changed the ...
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Jira is not synchronizing automatically with GitHub. Last Sync Update is not updating and as of now it shows 6 days and no new commits are showing up in Jira. When I manually click Retry [Full] Sub...
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On the kanban board there is a link at the bottom of each lane that allows the user to create a new issue in that lane. When a lane has many issues some scrolling is required. The create ...
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Hello all, I have noted on this page about the backlog, that the first group visible is "the name of the first column on your Kanban board." Can this be disabled so only the backlog items are vis...
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Hi, Where can I choose the order of the fields in this modal to create a new issue http://prntscr.com/uzhd8o ? I searched for screens, but it seems we are only allowed to customize fields o...
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Hi. I am in a Jira Core board. How can I make it appear the amount of subtasks and linked issues in a card? http://prntscr.com/uzgydq Thanks. Gui.
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Hello. I am a bit confused about the idea of having more than one board in the same project. Why a project should have more than one board? Is there a doc explaining how to use this feature, why i...
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Hi, We have a Jira Enterprise SSO with Keycloak in production and in Test. Kyecloak, production-JIRA and test-JIRA are on the same network. In production, everything works without errors, and ...
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We ran a backup to server on a Cloud instance. When we restored the system on JIRA 8.13 server, all the issues, user groups, workflows restored but Sprints and Boards are missing. We have SQL set up ...
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Hi. In free plan for Jira Core and Jira Service Desk, is it possible to make a specific user group has access to product? Only a user group, instead of all users? It seems that in free plan all us...
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It looks like Jira used to allow you to add checklist templates to cards as a post-function but no longer gives this option. This feature would be EXTREMELY useful for my company, so I'm hoping someo...
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A month or so ago we started having this problem where when working with a filter and custom date fields. The date field sometimes resets to empty when you select a specific date range you want to fi...
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Hi. Why Jira Core does not appear in my product list, to give custom permissions for site access? http://prntscr.com/uzfy61 Thanks, Gui.
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Hi. I created a project with "project management" template. I am trying to add a new column in the board. I can drag and move columns, but how can I create a new one? Thanks. Gui.
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Hi We have already using Attlassian (Jira Service Desk, Comfluence and Jira Software. We want to use Atlassian with Azure SSO. According to the information seems that we have to upgrade the account ,...
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Hi, Could you please help to understand what is the reason for failing the automation rule? Here is the log: Action details: Issue condition The following issues passed: IS-773,...
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Hi Atlassian team, we changed our e-mail password and we updated the handler with the new password. When we test e-mail sending, its not working. We get the error below. javax.mail.Auth...
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"diff" Syntax highlighting doesn't seem to work? Create a repo - commit and change, make a change, put the output of "git diff <change1_commit_id>..<change2_commit_id>" into a syntax h...
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Hi, How can I reopen an issue that has status "Accepted"? Its saying I don't have permission. Workflow does not has a transition for a "reopen" step, but this workflow here http://prntscr.com/u...
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I am using Python requests module to query for a bunch of tickets using JQL. I want to limit the fields being returned by specifying the "fields" parameter. When I try to use a custom field name wit...
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I am attempting to user the Jira REST API. I am using the search option to select issues with a specific fixVersions name value. I need to know how to specify the fixVersions name propert...
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Trying to exporting my backlog issues to excel without much success. I don't see any way to export and all the other help articles appear to be out of date.
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| July 27, 2025 6:20 PM PDT |