Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Disabling the 'Delete' function for a specific issue type (e.g. "Bug") in a Jira project?

Holloway Winfred
Contributor
January 12, 2021

Is it possible to disable the 'delete' function within the Jira "Bug" issue type for one project?

Or is it possible to limit the 'delete' function for the Jira 'Bug' Issue type to only users with "Admin" privileges?

1 answer

1 accepted

2 votes
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2021

Hi Winfred - you can control who can delete issues using the Permission Scheme for that project. But you cannot control it by issue type.

That being said, it is NEVER a good idea to allow anyone to delete issues. This can cause serious heartache because once an issue is deleted, it is gone forever. 

It is better to implement additional statuses such as Discarded or Aborted or Canceled or something like those. Make sure they have a Done status category. 

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 12, 2021

Yes, and... 

Rather than using an additional status, we added an Abandoned custom field.  Then people can set it and move items to "done", so the workflow remains the same.  We also update our filters so abandoned items do not appear in reporting, and... we can always find them when needed.

Best regards,

Bill

Like Holloway Winfred likes this
Holloway Winfred
Contributor
January 14, 2021

Thank you John and Bill.  Your responses are very much appreciated.

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Atlassian Community Events