When i change the status of a JIRA issue to the end state (for e.g. Done), the resolution is still empty. This is causing issues when i a generate report like for example (Created Vs resolved). Pleas...
Hi-- I've been using JIRA Service Desk for a while now and want to add some automation on our site for our users -- when I create a ticket via the API, I'm getting a "This customer is inactive. You'...
As we develop the Atlasian plug-in, You will encounter the corresponding @Scanned annotations. But, I don't know what @Scanned annotation does. Does anyone know any documents to explain o...
There is a Linked Issues section that shows up in the View screen but only if an internal issue is linked. We often link issues to others that are in an external system. To do this, we click a plus s...
We have two fields defined. Assignee which is correctly being assigned issues based on Component (as the Component Lead). But we have a 2nd field called 'Dev Lead' who is generally the Development Ma...
Hi, What is the table name that stores issue activity-> history? I need to extract the statuses changes. Thanks,
I get an error whenever I try to move or delete a issue in jira. I get the error com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker ro...
Hello everybody! Currently we are using Frehsdesk as a classic ticket system. In the meantime we have grown and have to display various processes in a linked way. Jira seems to be the right way. No...
Hi, I'm trying to get our instance of Jira accessible from behind a Pulse Secure VPN via a web link. Unfortunately, the normal method of doing this doesn't work as I believe it clashes with java. T...
We are in the middle of changing out database connection to our SQL cluster and we notice that using Windows authentication does not work. Originally it was setup for SQL authentication only but we w...
can anyone suggest me about Advanced Roadmaps for Jira apps?
How will permissions get effected by migration assistant?
Is there any option to get a demo or trail before switching to cloud?
What are the procedure to upgrade jira service desk to cloud?
Hi, I configured the integration to GitHub in the development section, but when I enable the code feature I see a blank page. Any idea why? Thanks~!
I've just upgraded to the latest version of Jira and my top bar icons are very big. Not sure if this was actually part of the upgrade or something broke, but is there a way to make them smaller? The...
Hi, I have the test cases available in TestRail. Through Jira-TestRail integration, the test cases could be viewed in Jira. I want to get the TestCase count for a Jira in Dashboard. Please let me kn...
Hi, At any point in time, whenever I link a particular issue, its data (field values) should be pulled into the current issue. More importantly, the current issue should always be in sync with the l...
There is no button to add a column to my board. I am the only user of the project and it is a free project. I am using a Kanban board.
...roduction trigger: 'manual' script: - apt-get update - apt-get -qq install git-ftp - git ftp init --auto-init --insecure --user $FTP_USER--passwd $FTP_PASS ftpes://ftp.domain.dev/public...
huishang System can used ?
I am unable to figure out the tabs on screens on new and old view of Jira Cloud. Please help.
When viewing the Edit sprint dialog, it shows 14 days in the sprint, but the sprint goes from Oct 19 to Nov 6, which is 15 working days. How come? The board in use has Mon-Fri as work days and n...
Since iOS 14 update, the widget is what we’re looking for on mobile. Do Atlassian have any plan on building this?
Hello, I have a lot of Service Desk Dynamic Forms and values. If someone submits a ticket from the actual service desk, it looks great. If someone submits an IT ticket from inside JIRA softw...
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