Hello I am running into an issue with Scriptrunner. We have a multi-line Description text field that gets filled out or edited on 2 different issue types. Issue Type 1 is the "parent" issue and Iss...
Before Service Desk became Service Management, we operated two different Service Desks for two different groups of customers. We no longer have a need to separate these groups and want to move to a s...
Hi, I stopped receiving email notifications - my email address and notification settings have not changed but I'm not receiving any notifications. Can anyone help? Thanks John Sheard
Hi, I’ve been trying to create a custom field that sums all field values for all issues in an epic if a value of another field is equal to a specific value. I’ve been ab...
Hi! We have questions about instance licensing from jira. 1. Do I need licenses for Istans? Where can I find licenses for instances? 2. Are the instances being read to the portal or link? We ...
Hello guys, Is there any chance or legal process to downgrade Jira 8.13 to 8.3.5 application without loosing current data from Mysql? Best regards, Csaba
For a certain email domain we are not receiving any Jira email notifications. We have already checked all spam folders, spam filter settings, blacklist and whitelist settings, etc. For email address...
I have a Scrum board and it shows the time remaining in hours. How can i change it to days? Where can i configure no of hours in a day ?
Hi! I'm looking for a way to validate if the filed "service request type" is not empty, when we moving the issue type from any issue to service request. today our costumers can open to my team a fe...
we have a big problem jira, confluence can't use please fix it ASAP
Hi everyone! I would like add some automation to my project. If I change one field the another field changed too, but the second field should be absent on the screen. Can I do it, and how can ...
When I first logged in and put in my Epic, stories and subtasks I was able to see them all roll up - but I was trying to add another issue type and since subtasks are not displaying. I then deleted t...
Our sprint starts on Thursdays and ends on Wednesday, with a 2 week duration. The future sprint dates seem to take into account velocity in addition to the sprint duration. *** Is there a way we can...
How do I limit issue count in Kanban swimlanes as in columns? I don't see such configuration option in Swimlane configuration.
I have listen that when command prompt is shut down automatically there is a problem with jdk. But I dont know how to resolve it. Can anyone help me.
I have a jira projectKey,and I want to get all issueKeys by rest api.
Hi Team, My team has a JIRA app with version 8.5.9 and there are some security fixes reported in the link:- https://jira.atlassian.com/browse/JRASERVER-71185?src=confmacro&error=login_re...
Hi I recently created an software project. Added an incoming email, and set up the handler (so users can create tasks/incidents by submitting an email) The problem is that when a user send an email...
I am in jira project "OELZ" and want to assign some epics, but the list also shows me a lot more epics from project "AF", which are done and which I don't want to see here: accordin...
We recently downloaded a trial version of an atlassian jira add-on named 'EA Connector for Jira' which is meant to connect Jira with Enterprise Architect desktop appilcation. However, when we try to...
i , we are planning to upgrade JIRA from version 7.13 to version 8.13.2 . The Database used is MSSQL 2016R2 SP2. and the JDBC driver used is version 6. do i need to upgrade the driver wh...
Hi, I would like to configure estimation story point and other fields for stories or issues created in my JIRA scrum board. But this field is not showing up there. I requested "Board administrator"...
HI Team, I have my JIRA standalone server on version 7.13 and we are planning to upgrade it to version 8.13.x . the database used in MSSQL 2016R2 SP2 . could you please let us know if the DB i...
comments or any validation fields screen not appearing on mobile app. is there any workaround for this bug till its fully address by development team
Issue #1: Unable to Move "Story" or "Dependency" to "Defect" on same project. Technical details Log's referral number: 3ed28fec-29a8-4c00-9583-f8524b3e6ea2 Cause Refer...
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