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Jira
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We have a service desk project and engineering uses a nextgen project. There are some service issues that need fixing in the product and are cloned to the nextgen project. I have custom field set up ...
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I have a list of specific Epics (e.g., Epic Links such as CP-1234). I want to return the details of each of those specific epics in my list. Thoughts?
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Hi community, i'm trying to write a simple validator script to tell that the sum of alll attachments while creating an issue must be < to 1 MB ( for ex ). I've tested it with an iss...
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We use the service desk as one board and then we link the tickets to our development board. I would like to either use a dashboard gadget or ideally a filter to show the tickets in the f...
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Hello, We currently are integrating Jira with TeamSupport. When we create a Jira Issue from TeamSupport, the only person who has visibility of it is the user that entered the credentials neede...
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Our cloud instance of Jira has had Smart Checklists working for years, and I noticed about a week ago the functionality is broken. The button at the top of the Issue to create a Smart Checklist...
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Hello I'm looking for an answer I want to configure two dimensional filter statistic gadget to get the story point of the my sprint. My filter is correct, but I can't have the "story point" option ...
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Hi Community, I'm really interested to change the question for customer satisfaction (provided by Service desk. At the moment I can see and edit the question but can't change the options for t...
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We have a Server running Jira Software Version 8.14 and Confluence 7.10. That server is running in subnet X. In a DMZ in subnet Y we have a Server running Jira Service Management 4.14.0 based on Jira...
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I'm trying to use linkedIssuesOf to search for issues that are linked to a project contained in another Jira space. We have two spaces, one internal only and one for interfacing with customers. We ar...
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I'm looking to set up some automation rules on my service desk project so that when I assign a ticket to a tempo team, the tempo team members receive an email to say it requires their attention. I...
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Hello, everyone I would like to know can I automatically update issue status after test case executed from Robot Framework through ZAPI of Zephyr for JIRA API. (The Robot Framework doesn't int...
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Hello Atlassian Community, My team has been facing a challenge regarding how to count the days an issue was blocked per workflow stage. We have been using the Flag (impediment) to mark that our issu...
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Hi, I am trying to configure an attribute on an object but I need to extract as a filter the information of the attribute of an object that at the same time has another object as attribute a...
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I have two teams chat with two separate JIRA projects. For some reason, when I am in my Microsoft Teams app on my phone, desktop, etc., I cannot access my JIRAs. I am receiving an Error 503 message a...
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I want to import objects to Insight using JSON import configuration, but for authentication use not basic as it is now, but NTLM authentication. Is it possible to set this, or should I crea...
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Hi there, How could I implement some restrictions on a a specific issue type in JIRA.Current project has 8 different issue types Example: I just created an issue type called Infrastruc...
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Hi there, We are currently working on some migration projects and want to standardize our configuration as best as possible. We soon migrate a project where we will change some issues in terms of i...
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We have a field called "Language", but searching (JQL) for some of the language codes does not give any result, while we're sure there should be. This is no problem for for example EN, NL and PT, bu...
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Hi folks, I'm have a team that has repetitive task and in order to plan, we will create issue from now to end of 2022 (it is controle and process check). Therefore in our Jira, we want to implement ...
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I set up an automation to notify the daily tasks, but only goes out by the end of the day, how to change this?
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I am creating bulk issues using issue/bulk and I need to set the specific workflow of the created issues How can i change the transition of issue while creating it
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Hi guys, we use to stages for our JIRA application. Often it happens that people made changes in the test stage because the looking of the toolbar was the same. We already changed the colours but w...
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Dear all, We are going to implement major Incident approach but without any connection to Opseginie. We simply need to setup a new major incident type and linked normal incident to it. Based on tha...
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Hi, Before I make something so simple, woefully complex and potentially service breaking (!) - I wanted to know how best to add the functionality to a standard JIRA user for them to change the Prior...
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| September 15, 2025 7:43 AM PDT |