Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I get the filter for a ticket (Not how to apply filter)

Musa R March 10, 2021

How do I get this filter for a group of tickets in a queue?

 

My ex colleagues have built a JIRA filter using not 'project = abd' but 'filter = 12345'

This returns several tickets when the filter is applied however for the life of me, I can't see where this filter is tagged/applied to each ticket so unable to ascertain the logic of the filter.

 

I understand its very confusing because while filter is a function it is also the name of a field apparently. Im referring to the field here not the function. Hope this makes and hope to hear from you soon.

 

 

image.png

1 answer

0 votes
Jack Brickey
Community Champion
March 10, 2021

Ok so it appears you have a custom field called “filter”. I get that. But what is your goal exactly? It seems like you are simply wanting to see this field displayed? Have you added the filed to your columns in a filter results view?

Musa R March 11, 2021

Good suggestion but filtered isn't a column I can add. In fact Im starting to this the filtered ID is automatically assigned by JIRA when saved filters are saved.

I want to be able to share my views with custom JQL by was of filter ID instead of end users having to search and apply the filter view by name.

The fact this is called filter makes it very hard to explain because it sounds like I dont know how to apply filters which is not the case.

Jack Brickey
Community Champion
March 11, 2021

First I agree that the field name can cause confusion in this conversation so let’s just call this field “CF” (custom field) for discussion purposes. 🙂

Now you mention you want to to share your view by CF ID. What actual view are you talking about? Do you want to use this in a board or a filter result or dashboard or something different? Are you saying you would have multiple static views each by a specific CF ID.

for example would you create several filters like...

project = abc and CF = 123

project = abc and CF = 456

etc?

and then use these filters to produce a ‘view’ of some sort?

Like Musa R likes this
Jack Brickey
Community Champion
March 11, 2021

By the way, you certainly should be able to add the CF field as a column in your filter.

Musa R March 12, 2021

I think I realised what the filter ID is now. Its not assigned to a ticket but an alternative name for a saved filter. 

 

I was trying to reverse engineer what the filter ID was doing but now realised the filter ID itself has JQL hence why it wasn't physically tagged to the tickets in the results.

 

Its almost like a nested filter in a filter (JWL)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events