Hello, I need to retrieve an OPS ticket, that has another ticket(not OPS ticket) linked to it. When I do: "project = OPS", it doesn't show me the ticket that I need, but when I unl...
The export csv option within Jira filters appears to have the Assignee & Reporter IDs added yet it's not presented as an option in the column options to select? This has occurred within the last ...
I'm an Org and Site Admin. The Administration / Issues menu does not offer a Priority Schemes menu option. I've looked through the documentation and community boards, and searched throughout the...
Need your help. Is there any jql query to update story label with the epic label information? we have so many stories with no labels and would like to identify and update with the epic label.
Hi, I would like see the days in the columns only for the working days(5 days in a week) rather than the complete 30 days of the months if the ticket is there in the column from sep 30 - oct 30. Do ...
Is there any possible way to connect tempo server with google calendar?
Hello, I'm using the new JIRA Screen layout and the simplified SCRUM workflow with JIRA cloud. I want to remove the reporter field from the new Bug screen and I have followed the documentation and t...
Hi community , Our client didn't see our comments on their tickets that they have raised . please we need help
I need to add 3 custom “date fields” . I want the 3 new “date fields” to show up in all my existing tickets. At the moment, they only show up when I “Create” a new ticket. This isn’...
Hi Community, I am running a Confluence & Jira cloud version (free). Unfortunately I cant delete any issue or epic in Jira. There is allways an error message telling me I dont have enoug...
Outgoing mail of internal notification (like issue updated, issue assigned, issue created ) has a standard template that I'd like to change. How can i do it?
Hello everybody, I have many comments in several issues and I would like to filter them. For example I can found all the issue where a comment includes a particular word using: comment ~ word b...
Hello all, We would like to interact with another customer support system. This Customer Support system auto-replies with a specific reference code that I would like to capture in JIRA. ...
How can I get the user who changed an attribute (eg status) in my result-table? There is no column to select for user1, user2, ... and I don't want to save a search for every single user. status cha...
Followed all instructions and cannot access account to establish payment method
Jira 8.13 causes GUI issues with dropdown menus in Customer Portals. With all browsers, the dropdowns don't appear / appear incorrectly. Is this a known issue? We have yet to try SAFE MODE to i...
I want to have JIRA, upon a transition, check if a project was moved into a status before the due date. Then I want it to print either a "YES" or "NO" in a custom field entitled "On time?" M...
We have been using Jira / Confluence for 2 years. For 2 weeks we have been encountering authentication issues. While trying to test the configuration of the LDAP user directory, we get a message : ...
some times only getting this Proxy Error while trying to extract Test Run report in JIRA.
Hi, Is there a simple way to export data from an issue and write it into a Google Sheet e.g. populate the columns with results from issue DO-1. I'm building a process to generate and po...
I need to create multiple issues and link with the current task on a workflow transition. We have a field "Applications" of type checkboxes. For each checkbox checked, we want a new issue be c...
Hey Everyone! I want to filter my issues for incorrect labels in tests. The test are supposed to have the same label as the issue they are testing and linked with. So I need to get the issue...
Hi, I need to search for all XRAY objects that are assigned to a given STORY: story XXX-1 in Project AAA has tests defined in XRAY: XXX-2 XXX-3 XXX-4 How to build a JQL that looks up tests X...
Hi , I don't realy understand how works closed ticket automaticly. I'm in the SLA, and what I want it's that everyticket who enter in status "Waiting Customer" Wait 10 day and goes to "Reso...
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