Kinda strange situation and i'm looking for Atlassian's community wisdom! I create an issue, pass it to our engineer to estimate the task. He evaluates it and sets 'Original estimate', let's say a...
I need to test the execution of javascript on a checkbox click event. The end goal is to call an external server that updates the issue with any changed status of the issue. I am attempting to test t...
I've tried to add one scripted field which fetches release date from fix version and showing this on issue screen but it didn't work. Please help me for fixing this problem. 1,Release dat...
Hi everyone, I integrate Outlook with Jira. I would like create a rule who automatically add an email to the right ticket. Jira automatically recognizes words in the title of the mail and ins...
Hey, I'm trying to export names and Issues to Splunk. The problem is that im getting a rare encoding and I cannot work the data in Splunk. Does anyone had the same issue? Should I t...
I can't choose in drop down list . the only way to write type and then it change? what can it be?
Using Jira Automation, is it possible to avoid creation of Sub-task for IssueType = "Initiative"? The Initiative has been configured using Advanced Roadmap to be above Epic. I can't use project sett...
Hello There´s a project that have some boards. One of them, jql query include other project. This user has manage sprint permission (current project, and involved project) also is a Project A...
What are the circumstances when a user account becomes de-activated We have a user account that has api token generated. The account is only used through api tokens, not by logging in. This a...
I want to know what was the total number of open tickets by end of each month for my project. For example, let's say the total number of open tickets was 10 in Jan, 20 in Feb....100 in Dec. Is there ...
I am using "Team Worklog Reports Lite" that provide to Group By Result on Selected Field, Its Allowing Group By on Custom Fields (Created by Me) but not showing all Fields ... Some Custom Fields are...
Until the New issue view goes live for all users on March 31, 2021 we have 2 ways to invoke these scripts. In atlassian-connect.json we can insert issueview.html twice. Once in webSections (old way) ...
Здравствуйте! Подскажите пожалуйста, как добавить доступ пользователю? Он зарегистрирован, но не находит его при добавлении пользователя. В чем может быть проблема? Электронная почта, которую мы не м...
We wish to make this automatically when we assigning the a ticket to the first person, he/she should be the ticket owner to make sure their tickets are updated. Any thought that we can make it happen...
HI Team, we are planning to upgrade our JIRA instance which is on 7.13 to version 8.13.2 and post the upgrade , we are planning to configre ssl with JIRA. The atlassian document that i referred loo...
Hello I am running into an issue with Scriptrunner. We have a multi-line Description text field that gets filled out or edited on 2 different issue types. Issue Type 1 is the "parent" issue and Iss...
Before Service Desk became Service Management, we operated two different Service Desks for two different groups of customers. We no longer have a need to separate these groups and want to move to a s...
Hi, I stopped receiving email notifications - my email address and notification settings have not changed but I'm not receiving any notifications. Can anyone help? Thanks John Sheard
Hi, I’ve been trying to create a custom field that sums all field values for all issues in an epic if a value of another field is equal to a specific value. I’ve been ab...
Hi! We have questions about instance licensing from jira. 1. Do I need licenses for Istans? Where can I find licenses for instances? 2. Are the instances being read to the portal or link? We ...
Hello guys, Is there any chance or legal process to downgrade Jira 8.13 to 8.3.5 application without loosing current data from Mysql? Best regards, Csaba
For a certain email domain we are not receiving any Jira email notifications. We have already checked all spam folders, spam filter settings, blacklist and whitelist settings, etc. For email address...
I have a Scrum board and it shows the time remaining in hours. How can i change it to days? Where can i configure no of hours in a day ?
Hi! I'm looking for a way to validate if the filed "service request type" is not empty, when we moving the issue type from any issue to service request. today our costumers can open to my team a fe...
we have a big problem jira, confluence can't use please fix it ASAP
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