Community resources
Community resources
Community resources
Jira
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My Email notifications of tasks, or comments have stopped last week all of a sudden. Please assist me. Thanks very much
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Hi all, i am new to JIRA and i would like to group my stories on our board by dedicated categries (e.g. Assignee or a certain label) Simial to the attached image: Can someone give me some advis...
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Hi I read about ServiceNow Connector but I need to know if the following use case is supported. The customer creates Indicents/Service requests on Service Now and I would like to process these items ...
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How we can implement SAFE in jira
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How can we get four level heirarchy in jira without using any add on , like initiative -> epic- > story -> sub task As the atlassian support will not avaiable for server versi...
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Hi experts! I'm facing a issue where looking at worklogs reports, and grouping the information by a custom field called "empresa" which is common to 2 different jira software projects, on one of the...
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Hello, User unable to get the Jira emails. I have checked the notification scheme here user has issue commented permission. But still he can't receive Jira email to his outlook. Can you please help...
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I want to transition an issue to a particular status. This execution is condition based. When an issue of a particular issue type is created, it is in "Open State". I want that if an issue...
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Dear Support, I had restarted JIRA and it automatically updated to latest version. After updated, it asked me to enter the licence when I tried to access the JIRA via url http://jira.eas...
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Jira site is not working
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Hi, My JIRA UAT is down since 7 days. we tried to resolve by restarting and stopping the server through PUTTY but It doesn't work. Can you please help me on this?
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Hi all, I'm using the Scriptrunner post function and i'm trying to set the assignee based on a component and custom field. I understand apart from setting the assignee, you'd also need to store that ...
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I need change sprint start date after sprint was started. In Jira 7.x I could do it in "backlog" tab and everything was ok. But in Jira 8.x changing sprint start date in "backlog" tab affect only at...
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I am very much confused on Story point estimates for a Task in Jira. Unllike few other tools where the story points are used for estimating only for User Story, I heard Jira allows to estimate a Task...
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HI, my customers are bombed with email notifications! How can i disable the notification, when Status was changes from or to "Waiting for Customer" or "Waiting for Support" Its enough if the user g...
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Good Morning everyone, i have a little question. So, is it possible to export a Jira ticket in an SQL Database? For example, i have an Ticket for my recruiting departmet which contains information...
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Hi all, I am trying to create a small app which should display web panel in issue view screen only on predefined status. I've tried setting issue properties, but using it I need to refresh the...
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Hi, I am trying to trigger subscription when button in project is clicked (transition). I have managed to get the link of "Run now" button in subsciption but I cant trigger it. Do you have any sugges...
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I have three done epics in my Roadmap, two of them are hidden on my board, just one is shown, but I can't find the difference between them: Backlog view: Board view:
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Only admins are able to access Jira. Users are not able to access Jira and not able to see boards under the project. This issue is from friday (12-feb-2021) and we suspect this is due to rec...
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HI, I have a custom field called "Is Change Required?" which has "Yes" and "No" as options. If the response is "Yes" I would like to automatically assign the label "ChangeRequired" to the ticket. Th...
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Hello, we have integrated a rule in Automation for Jira to converts the strings of the label in uppercase. This is the rule: Trigger: when value change for customfield_10063 (it's a label field) R...
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When i post the worklog using rest api, the date posted and date logged is showing different for someone of different timezone. format yyyy-mm-dd h:m:s.S+0000 utc timezone I tried to set date...
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Need to create an (excel) a monthly SLA and analytical reports for each and all customer, identify by Severity of each bug supported by diagram.
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Hello! I have strange problem. I created few workflows on few projects. After some changes in security politics I wasn't able to make changes... But I'm SITE ADMIN! I have all rights, i tried t...
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