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An error occurred during installation. Contact the app vendor for support.

Elakkiya Venkatesh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2021

{    

"modules": {},    

"apiMigrations": {        "context-qsh"true    },    

"key""rfpio-loc-jira",   

 "name""Jira for Local",   

 "description""JIRA integration with Local.",   

 "vendor": {        "name""xxx",        "url""http://www.example.com"    },   

 "baseUrl""https://ebeb9bb6571b.ngrok.io",    

"links": {               

 "self""https://ebeb9bb6571b.ngrok.io/app/jira/atlassian-connect.json"    

},    

"lifecycle": {       

 "installed""/rfpserver/login/jira/installed",        

"uninstalled""/rfpserver/login/jira/uninstalled"   

 },    

"authentication": {        "type""jwt"    },   

 "enableLicensing"false,    

"scopes": [       

 "read",      

  "write"   

 ]

}

This is my app descriptor. While uploading this got the error like "An error occurred during installation. Contact the app vendor for support."

1 answer

1 accepted

2 votes
Answer accepted
Laura Holton _ACE Manchester_
Community Champion
May 12, 2021

Hi @Elakkiya Venkatesh 👋

It may be worth raising a Support ticket direct with Atlassian as it's suggested to contact the vendor. You can raise a ticket here >> https://support.atlassian.com/contact/

I hope this helps 😃

All the best,

Laura

Elakkiya Venkatesh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2021

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