Hi community, we done integration between Jira cloud and Service Now using Webhooks and it is working fine but when user is commented on any ticket in jira it is duplicating in service now whi...
Hi there, I have migrated 10 issues from old project to new jira project. I have linked these migrated issues to an epic of the new project, however when I look at the backlog view, I cannot see the...
Hi, I've installed ScriptRunner and now wish to force attachment (PRD) whenever a new feature is moved to development. since validators won't perform best I thought the way to perform this is by ad...
I added status NEW to project workflow and tickets not showing in backlog view. The filter is set to include tickets will all status values, but tickets with status = NEW appear to be filtered ...
Does anyone have a query that will fetch the issues and organize into hierarchy grouped by initiatives then epics then issues/stories? Even including epics without stories? I am trying to build some ...
Even with sub-tasks enabled, they are not visible on a "Business project" board. Sub-tasks are however visible in List, Calendar and Timeline. Is there anywhere we can visualize sub-tasks as a Kanban...
I recently set up calendar for jira to send holiday notifications to users but as the admin i get the reminder but users have not received it. Please support to fix this issue. Thanks in advance
We want to break down a subtask into three smaller subtasks, the then break down those three new subtasks into much smaller subtasks. Is it possible to do that in Jira? Thank you Concept diagram: ...
Hi all, I'm trying to create a Quick Filter for the TeamLead (cloud) Calendar. It's set to filter if the Priority = High. However, the filter is not hiding Calendar Events, only the issues. W...
Hello community, I am trying to clean up the project, now getting in maintenance mode. There are way too many label values created and which makes it hard to see all options with too long lis...
I get sooo many JIRA emails because I have to watch a lot of issues. 90% of them are instantly deleted. I'd like to be able to configure when I get an email on an issue I watch based on some criteria...
Hello, when making a Bug ticket in Jira Cloud, I have required fields * at the bottom that want an English screenshot and an additional screenshot. However, when clicking into them there is a glitch ...
How can I create a Jira automation rule that sends a Slack message containing a slash command. For example, I want the rule to send a Slack message like: /poll "title of poll" "option 1" "option 2" ...
In Austin, TX - seeing 10s + refreshes of my JIRA Cloud instance. It's a fairly small project, maybe 100 items total. What gives?
Hello Team, I am wondering if we have a date to implement the ability to select Week - Quarter and Year in the calendar option. Currently, I can only select months. I am talking about ...
I'd like to find the time an event happened in the history of a list of tickets (e.g. "what date was a ticket moved to the open state", or "when was a particular label added to a ticket") I ...
How can i tell if the following description on a workflow scheme is genuine? Generated by JIRA Software version 1001.0.0-SNAPSHOT. This workflow scheme is managed internally by Jira Software. Do n...
We have a client who is wanting to export our JIRA instance, 3k+ tickets, comments, attachments, Screen shots, workflows, epics etc. from our Private Instance into theirs. Before doing so, I want to ...
Good Morning, I have created and tested an automation rule that runs when a ticket is created from the Service Desk project, however, if I try to create a ticket from the self service portal, ...
Hi Team, we are migrating jira from data server to cloud and found some plugins are not supported in cloud , is there a alternative supported by jira cloud for below plugins?please find the below ap...
Hi, In following page it's said that Jira software boards supports until 5000 issues: "Boards can display up to 5000 issues at a time. If your board is trying to display more than 5000 is...
I am trialling Advanced Roadmaps in my JIRA Project and I have a Team setup and linked to the plan. I have also setup the view to group by team and show the capacity. When viewing the pl...
I would like Jira Service Desk to assign the organization to an issue based on the reporters association to an organization. Ex: User: Javier Pérez Organization: 1.0 - HQ.marketing (this is...
I recently got access to Jira and have created a project within my organization. I am able to see all options except the forms. I am not sure how to get the forms option as I need to crea...
I have following logic in my automation: IF Status equals "selected" THEN create a ticket in another project and set following values summary (new) = summary (old) description (new) = descriptio...
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| October 23, 2025 11:23 PM PDT |