Two Service desk projects, for example: projects A "HR" (small, new) and B "North America" (large). From the service portal. Once, I'm in Project B portal and request types, I want to have a li...
How do I activate the Elements Connect integration in Automation for JIRA Lite? The support documentation explains how to create the "action" to update an nFeed field, but I don't see this opti...
I'm trying to set up an Activity Stream gadget for a dashboard. I've chosen just Jira, Activity is Issue Progress has stopped. See the picture. I don't understand how it determines what issues meet t...
Some months ago the sprints were closed correctly. Today, we need to ADD links to those issues (of the closed sprint). What happens if I reopen the issue ( only to add a l...
Hey together, for quality monitoring purpose I'd like to count the number of unresolved issues and show the sum in a structure column. Unfortunately the following formula counting the unresolved is...
Hi, How can I move multiple cards on a Kanban Board at the same time? Is there a way to set this up, or a plugin that can help? Thanks!
I accidentally closed the jira background indexing screen. How do I know if the indexing has completed? Any specific search term to check it in the atlassian-jira.log?
As per release notes of jira 8.22, it seems Jira supports oauth 2.0 for rest api’s too. I read the documentation on the below link and could ascertain that it only supports Authz Code grant type. ht...
Hi, I am trying to calculate a field but I am not having the results I am looking for. The expression I am looking is to do it = A + (B x C) I am using the expression as: {{issue....
Hi, I created a new issue type for an existing project that will require a different workflow and different set of fields from the other issues. But I am still having trouble with fields appearing i...
Hello, I am trying looking at an issue against which a user logged time but then left the org. I am able to see the user's full name, email, etc.. but the cwd_user table does not have any info about ...
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Hi All, I have created Automated email when issue transitioned from one status to other in Automation rules for Jira. Drop down smart values are working fine but Text & Date custom fields are sh...
Is there a way I can send this setup as a default to all team members? As an admin?
Hi, I'd like to create a automation to send email (single email) with the sprint scope (issues completed, not completed, etc) to certain users. I have visited the topic bellow but still cou...
I have a listener that is functioning perfectly fine, but at times I see the below error in the logs . . Can I please know what be the reason for this & if its possible to fix it and keeping the ...
Hi, I created some custom screens with lots of custom fields but I can't figure out how to, 1 - Set up conditional questions - so for example, if I have a drop-down menu question with optio...
How to create a Calculated Custom field in Jira which calculates other three custom field values and display in the current field? can someone explain all the steps. I didn't find this type of fie...
Who is my Jira Administrator?
I'm using pull request merged trigger to transition issues through the workflow. If I don´t include any validation, Jira trigger actions over issue keys that finds in pull request title and pull...
Hi. I would like to know if I can have more than one "Assistance Management" project in my profile? Thanks in advance.
I created a custom dropdown issue field. Can I add this field to the filter options in the Jira Board?
I am finding it challenging to see that user story status is not changing from NEW > In Progress when any underlying sub-task status changed to in progress. Is there any way we can see that happe...
We are running on Jira Cloud and have the Structure Cloud app installed. I have generated Jira api token for my user, with this I can call Jira api urls without issue. What I want to do is to call ...
When creating a new jira board and creating dropdowns with different type o incidents, they dont appear in Fresh Desk
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