Community resources
Community resources
Jira
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Hello - I am the VOC/VOE lead for an organization and we are considering using Jira to track issues (not bugs, but general items of concern/trouble) for our employees related to our products and serv...
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How can I create a title in the EPIC and have the same title auto populate for each child issue in order to avoid having to manually enter the tile each time?
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When a user performed either a locked re-index or a background re-index, and then an incremental re-index is performed on it's own - is the user who last ran the re-index the user account associated ...
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Background: My project is tracking Action Items (running man icon) along with Stories, for an overall project work view for each section of the project. I've built dashboards by subject area / manag...
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Hello everyone, I have a timeline in which we can see our projects with its impacts and phases. The structure is the follwoing one. Project (Demand ticket): orange colour. Phases (of the project)...
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there is one particular epic, which is open but I am not able to see that epic on Backlog/epic panel. There are various boards for this project which are scrum as well as Kanban. this particular epic...
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I created a new project but I selected "Share settings with existing project". Mistake. In the new project, I cannot see the Kanban view on the left side nav bar. In the new project, I...
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Hi there. We're on Jira cloud, and use self-managed Gitlab for our code repository. Currently if a JIRA ticket ID is mentioned in the commit message, we see this as a comment on the Jira tick...
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Como configurar para está disponível o formulário de contato com os administradores do Software Jira?
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I create a space ,and add one page , and set the permission of this page ,let someone have the right to access this page. but I find an onther administrator can also access this page ? &nbs...
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Hello, When I use the dd/MMM/yy format in the import configuration file, all dates are recognized by JIRA except those of May and October Example 01/May/21, JIRA shows this error message "Unable to...
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This week we saw that Epics that have more than 100 issues JIRA automatically disables the view (please see image below). Although I understand the usage of hierarchies and their importance this is a...
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Hello, We have a board used to view all issues across multiple projects that are assigned to specific people. The filter is easy enough and workflow steps have been mapped accordingly for the ...
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I'm adding a new column for a project that had been using a shared workflow (a ToDo column). I do not want to update the shared scheme or workflow. 1. I copied a Workflow Schema from another ...
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Hi, I want to know how to import issues with "Original Estimate" value. In the answers for this question, I saw that is possible to import the value in seconds. I wrote a .csv file with origin...
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My aim is to create a new project. I am an administrators user so I should be able to do it. Nevertheless, if I go to projects settings --> Fileds --> in the page I don't see the ''actions'' t...
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hi there, i have set a custom multi-user field "requestor". if i add user to this field, the users should be added to the watch list as well. I draft an automation rule. 1. when there is a change i...
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Unable to access/click hyperlink under Custom Field- Link showing as text unlike Hyperlink. Please suggest how to enable this option.
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We have a Custom Field called "Mattermost Team", and we have multiple teams in Jira. We are doing an audit and are planning to delete some teams that we don't use anymore. There are tickets assigne...
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Hi, For our customer, we need to - on top of Atlassian's Statuspage - monitor the availability of Jira and Confluence Cloud by monitoring via URL polling for example when the sites are / are not pub...
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Hi, I am trying to query the following API: admin.atlassian.com/gateway/api/adminhub/um/site/{org-id}/users with an admin api key but I am getting the following error back, even though...
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Hi I`m using JIRA for technical support tickets. When we close a ticket as "Resolved", if the original sender responds to that ticket, we don`t get any notification. We would like to get these put ...
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We have a very specific set up of service desk since we are only 3 weeks into its creation for us. We are only allowing IT users as customers Our help desk email help@domain.com is a shared mailbo...
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When I closet a sprint, all taks (including done taks) are like "unfinishe". Someone know the reason?
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We have the need to create Organizations from a dedicated Customer Request. Taking the name of the New Organization as a Text / String field, we need verify that it does not already exist and if not...
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