Community resources
Community resources
Community resources
Jira
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Do we have a SLA based escalation flow in Jira? Lets say, an urgent issue is still open after a give time frame and we need to send an escalation email to the leads. Could you suggest if we have some...
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I currently create a word document of each issue to send out via Docusign to obtain signatures prior to closing an issue. I would like to print directly from JIRA so that I don't have to creat...
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Currently using the search API to pull data from jira cloud but im trying to make it a bit cleaner for the consumer of the data. For example, i just want to return the project name so i used the bel...
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Hello, I'm quite new so please bare with me. I'm developing a dashboard for a service project that handles support tickets and requests. One of the reports that I'm creating for this dashboard is SL...
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I want to learn benefits of using jira and microsoft integrations together. How using integrated Jira and Microsoft Teams make easier our daily works? Why should I choose using these two applica...
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We have Service project and a Software project board. I would like to see how we can setup a rule to move incoming Service request to the Software project board depending on the request type. Reaso...
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Hello, Every time someone makes changes to the ticket in Project ( for example adding Story Point estimate ) the resolution of the ticket is set to Fixed without update of the field. It looks like ...
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I would like to delete item categories. I am using Jira in Brazilian Portuguese. Thanks in advance
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We are moving from the delegated LDAP dir to SAML SSO with Shibboleth. I need to migrate 27 users that only exist in the delegated directory to the Internal directory, but the migration tool reports...
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Hello, I am new to Jira and I need my logon information. Can someone assist? My name is Vontina Shepherd vontina.shepherd@adp.com. Thanks
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Hello! In one of our sub-projects in Jira Big Picture, we use so-called "components" to subdivide the project. If we use these components, the filtering (JQL and text) does not work. The result is ...
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We are looking to get better visibility into the work assigned to each Scrum team member during a sprint by having members estimate sub-tasks. I thought the "Workload by assignee" would provide this ...
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Having difficulty understanding the relationship between screens, schemes and field configurations... Our project has 1 issue type scheme with all the needed issue types. I need the issue type BUG t...
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Hi all! I am using the Jira Cloud REST API to get issue types per project, specifically this REST API: From the API result, I store the URL of the icon to display in a form created with Forge C...
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As an Admin to a team-managed project (not a Jira admin) when I try adding people to my project via Project Settings > Access, It doesn't find people that are already on the Atlassian site. Jira t...
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In my team managed board I want to organize my issues by versions. On the list I can see the epic and state of each issue but I can't see the version: http://prntscr.com/26x6na2 Is there any way t...
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Necesito automatizar un proceso que cuando se ponga en estado QA automaticamente se asigne a un user
Cual es la funcion de automatizar un proceso, de cuando se ponga en estado QA automaticamente se asigne esa historia a un miembro del equipo
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Hi Team, Whenever cloning a issues, following fields must be empty in the cloned issue irrespective of the Field data in original ticket that is being cloned. 1.Due date 2.Original Estimate...
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Hello, i make this Insctruction https://confluence.atlassian.com/jirakb/run-jira-as-a-systemd-service-on-linux-979411854.html All Jira folders with rights chown jira:jira /somewhere all Jira ... ...
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Hello, Can someone please tell how to extract date value from the following summary field? Employee Termination Charles Hendridge 2022-02-23 I need only 2022-02-23 , and that should be assig...
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Hello Community, i have the problem after adding a Status to the Workflow my task don´t close anymore. i have 24 Done tasks in my sprint and when i try to close the Sprint i got a message 2...
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I have a bunch of stories that have components already set, and all the sub-tasks under those stories have no components set. I basically want to bulk edit all these existing sub-tasks to inhe...
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copying in link to the attachment/file uploaded in the file library and then linking to text in that same page does not open the attachment. Also tried using hyperlink to attachment on a different co...
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Does any body knows if there public organizations with security restrictions about sesnitive data , for example, and they have migarted to Bitbucket in cloud? We have a client , public a...
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I am trying to set up reports for our service tickets to show how long we have until a time breach of our SLA. We want 1 report that shows 7 days prior to breach and another that shows 14 days...
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| June 23, 2025 8:35 AM PDT |