Profile photos are not showing up for jira tickets in Slack preview anymore for all users.
Basically, I need to have email notifications sent to members of an email whenever an issue transitions from "Investigating" to "Confirmed" . I tried to use a project automation, but the email doesn'...
I'm running JIRA on my own server and want to be able to sum up the story points for all the stories under an epic. I see that you can do this with automation using the Lookup Issues action.&nb...
Hey folks, We are using Jira Service Management (Cloud) we have a business process which we are trying to map in Jira. 1. One ticket is created, all time loged inside this tickets are billable....
I am trying to build some project automation that automatically updates my Epic's (and eventually feature's) start and end dates. I want the start and end dates to reflect the the min or max date in ...
Hi, I want to delete all comments from multiple issues at once. Is there a way to do that?
Hi!, I have two different Jira instances, and I want to migrate a single project, from one instance to the other. The project is a Service Manager project, I've tried the Beta version f...
I've already vetted the options for asset management apps. I wasn't completely satisfied with their capabilities. One of which being that I cannot associate an asset to a customer. This was a big one...
I have a project that has a shared screen scheme. I want to add a new issue type/screen to my project that is NOT shared with the other projects. The menu in projects under screens does not all...
Hi everyone, Tried to create a new tech support request today for Cloud-based Confluence directly from the website (clicking on the "?"), but couldn't do it - no option for tech support contact in t...
We have a Project that has tickets with a due date and 3 statuses(Todo, In Progress, Done). We would like to show a dashboard with these 3 states as well as a column for Out Of SLA(Due Date <= now...
When I select ... > Print on the top right of an issue detail view, I get a view of fields with gridlines. I'd like to re-arrange the fields; then perhaps add a header above a set of fields...
Hey everyone I'm developing plugin to keep all my REST Endpoints in it It works fine, however couple endpoints are not being registered on one node, two others have them registered just fine. ...
Hi, I am trying to create a project where I can put few forms and an option for approval for the whole form. What would be the best project type for that?
All, I need help to prevent my tickets in Kanban board projects from automatically changing status and moving from one column to another. I noticed that some tickets automatically moved from ...
Since we upgraded to 8.20.8, if a value existed in the Target Start or End Date field, the screen displays '$dateFieldFormat.format($value)' where that field normally exists. If those fields ar...
I have a project with multiple boards that use the same workflow scheme. I want to setup new custom fields that show up for Epics for a particular board, but not all boards. Is that possi...
Hello! I've been using Jira at my new company for a bit but I seem to have a lot of features missing. For one, it is very difficult to find tickets from previous sprints without directly knowing the...
Hi all. I want to find epics where the epics is still open, but the child issues of the epic are all resolved (done, complete, cancelled, etc.) I want to return the results for epics. I ...
I'm a System Admin but am unable to submit a Support ticket regarding functionality with the Sprint process. How do I get ahold of a human on the Customer Support side? Thanks.
Refferung to the discussion i've concluded that Jira Core can't be separated from Jira Software and these both products means actually the same. Given the atomicity of these two ...
How to set a default priority for a company-managed project without impacting the default priority for the rest of the company-managed projects?
Hi Atlassian Peeps, We have a few Service Projects in our instance. We have an IT one that successfully allows users to create issues via email. We use the project email and add it to a goog...
I'm trying to exclude sprint that are currently set to None like this: Tried `Sprint != EMPTY` or `NOT Sprint in (EMPTY) but no luck. In brief I want to search for all JIRAs cur...
Hello, i have noticed a strange situation: whenever i create/report an issue (whether it's an epic, story, task/subtask), I am not able to see or edit the Assignee field. When i click "conf...
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