Community resources
Community resources
Community resources
Jira
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Before we moved to JIRA Cloud, I had JQL set for colouring cards which didn't contain a value in field 'story points'. Since migrating over, the JQL doesn't work. See below.  ...
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I am a JIRA Admin. Within a ticket for my project I can accomplish any task without issue. However, I am unable to do a very simple re-assign through Automation. Rule: When: Issue transitione...
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I have 2 fields: - Root cause - Supplier Root cause is a mandatory field, Supplier isn't. When a user selects a root cause of '3rd party system issue' then I want them to always specify the 'Supp...
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Hi I am a Jira Admin, I created a Test Issue in the Jira Project , and i assigned to one of my User and she deleted that, The Problem is i haven't received created mail notification and ...
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Hi everyone, since we are moving our ticket database to JIRA Workmanagement (JIRA service management did not worked for us), I have a task to move all tickets to JIRA. 1) I need to prepare th...
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Hi, I have setup Incoming Email handler in my JIRA account and able to create the ticket automatically. But, I want to send an email acknowledgment to from Email user once the Ticket ha...
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This is driving me crazy, hopefully someone can help. I'm new to Jira. I've managed to set up projects and permission them so far... this last step is a blocker. Thanks! I’ve set up four pr...
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I need help, because I can't to access in my free account, and only I have 8 users. I need access again or I have more information about my account. Thanks.
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Good morning, In order to see tasks, added from other projects, in my sprint, I had to add the other project to the filter under Board->General>Filter. Once I did that, I couldn't get to...
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My team use Kanban, and we would like to add Incident number under details. I have added the the field in "Issue detail view" but its not showing in a story. How do I use this and how d...
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Hi, I need to create a report of Crowd group usage in Jira Projects and Confluence Space. I would not want to filter it based on Organization not. But we need to get a way to identify which projec...
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While there is no change in the sprint value assigned at the beginning of the sprint and no change in the estimated efforts to a jira still the churn metric is impacted because of moving the status f...
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Hello, I have a problem with Jira Service Management. I just created my project but now I want to invite clients by email to access the platform and when they access the portal there is no button t...
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Hello everyone, I just want to see the tickets I'm a watcher on. How can I add a filter? I couldn't find JQL. watcher in (username) does not work. Help please..
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I have an instance (Jira Software) which issues has a lot of information in attachments, links, and others. this Jira instance/site is going to be depprecated and I want to take out all the informati...
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Hi All, I have a requirement using A4J to check user is changing the description field. If user is changing then I need to trigger a email with Description before and after the change to compare wh...
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I am importing test cases from csv file to jira instance but pre-conditions is not import. I am mapping this field too but not importing.Please let me know this field is importing or add manually. ...
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Hey atlassian community, I am working on PHP application and facing and issue. Is there is any way to convert jira API response into working HTML. Here are is the response i got: ...
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We're having trouble connecting to Jira Issue Content and right web panel . We are able to see the application data in old jira issue view but not able to see with new jira issue view. JIRA OLD VIEW...
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Hi there, I'm trying to add a new/exisitng workflow to one of the projects in my Jira Cloud, but the "Add Workflow" button on the Project Settings >> Workflows Page is deactivated (greyed out)...
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We have integrated Freshdesk on Jira and vice-versa. But the "reporter" field is missing in the app configuration on Freshdesk. What we want is for the agent that is forwarding the tick...
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Hello team, As title, I want to find an easier way to do that. Currently, I needs to open the issue -> 3 dot -> choose export XML and search 'Key ID' Just wonder if there's an...
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I want to assign a task to people in my organzitaion, but they aren't member of the project, in which the task is that I want to assign. These people shouldn't have access in this project but ...
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Hi! I have an Epic-Requirement-TestCase-Bug link in Jira and need to create Requirements-Testcase-TestExecution-Defect matrix using the Traceability report provided by XRay. The testcases are group...
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Possuo uma automação que filtra usando JQL baseado no status em que o problema se encontra e na data de vencimento. A sintaxe que usei foi a seguinte: Contudo, quando tento validar, o seg...
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