When an issue that has sub-tasks is updated, I want to copy certain fields from the issue to all of it's sub-tasks with Jira Automation. I see how I can go in the reverse direction where I can trigg...
Hello! I'm trying to make a report that shows the amount of resolved and still open tickets by assignee per day.
Hello Community, when I am in one of the project settings under "Email requests" and I try to put in a custom email account, I would have to use StartTLS, but I cannot find a way to choose/select it...
Hi, On our global settings, the Time display format is set to Pretty (e.g. 4 days, 4 hours, 30 minutes). But, in our backlog - the time tracking is set to 'days'. We use team...
Hi all :) I am creating a new workflow and I would like to resuse pre-existing transitions, but I get an error message? Could you please assist? Thank you!
For the work I am doing, I am creating a system to simplify the amount of information that the user has to input, while still allowing them to raise tickets. I have been using this guide here: ...
Can someone give me some ideas on how to validate my custom field "Phone Number"? This is a text field, and it accepts integer values, but we are running into issues where some of our external help d...
We have a few fields in JIRA (Data Center) that have over 100 options in a drop down. I want to understand if there is a limit in JIRA Cloud with the number of options. I have seen ...
Hi, I want to add a custom view to the PLANNING menu in JIRA. The view will be called REFINEMENT and be a staging point between BACKLOG and BOARD. Advice appreciated Thanks
I have a project where some bugs have a test cases under them and some not - I need a way to show a KPI how many tickets under this project have test case coverage now? These are bugs ...
Can someone tell me how are the products charged if you decide to go with more than one solution. If our company for example wants Jira software for 30 users and jira work management for 20 users, ho...
Hi, By default presented with Issue Types - EPIC - BUG - STORY - TASK. If adding a new issue type for example INITIATIVE, how do I make this the top level issue type. ie. INITIATIV...
I need to restore a backup but don't want to overwrite our prod instance. Can I restore a prod backup to a sandbox instance so I can recover some issues that were deleted?
Hello! Is there a way on Jira Software Cloud to retrieve the existing workflow schemes? We need to show them to our users without Jira administrator privileges so that they can re-use them on diffe...
We use Jira Cloud prenium I don't see technical limit but there may be a software limit that could impact the performance of jira. We use linked issues a lot. For the moment everything is fine bu...
I am a new Jira user, and have much to learn. We currently use Jira Cloud Standard. I am looking for roadmap features that will display: - the release date of a project based on estimated timing ...
JIRA already contains SLA information, but I need to create a plugin using forge, how to capture the SLA information of a given request? Using forge?
Hello, My project issue types are at the moment: Parent issues Defect User Stories Enabler Stories Sub-issues Sub-task Bug P.s: Parent issues and sub-issues have different workflows. ...
Hello, since we updated Jira to version 9.4.0 we are experiencing problems accessing the XPorter and XRay addons. We get the following error: This error comes out regardless of the option you c...
Did something change in the Jira cloud app for MS Teams? Though the consent is given to the app by the tenant admin in MS side, the app still asks for approval? This was not happening earlier, and st...
We have recently migrated our Jira software to Jira Work Management (business project). We have a lot of issues on the board and at the beginning, when I set up on "Customize Cards" to show Epic link...
We are using Prometheus for app monitoring. Recently I found out that the metrics "created/updated issues" do not match the numbers I get from JQL query in Jira (for instance, after bulk edit of seve...
I want to filter the results that show flagged tickets within unresolved issues
If I create the project of Jira Software, I can set restrictions for issue ticket like below. But if I create from Jira Work Management, there are not restrictions. So how can I enable i...
@atlassian Dev -- we require a Chart where we can see Day/Month/Quarter/Halfyear/Year wise break up counts based on Created dates of US/EPICs/tasks/Bugs etc.. it's like having a pivot vie...
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