Community resources
Community resources
Community resources
Jira
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We have traffic going to Jira on our Intranet and from an external portal that connects to Jira on the Intranet. The internal traffic has no issues, but traffic from the external portal triggers the ...
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I've configured this Case type to Hide if Empty these fields: But they are still visible above the "Show More" Any idea how I can hide them if they a...
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Dear Sir or Madam, I really love the new format of the JIRA board for teams. Very similar to TRELLO but more professional for the business. However, I still find it very difficult to tinker with JIRA...
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Hello All, I'm trying use automation to create issues in another project with the Jira API. I know there is native functionality for this but I wanted to use this a practice so this can mayb...
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I'm seeing some old Jira tickets linked to my latest release that weren't worked in between the latest release and the one prior. My team had a JIRA credential issue earlier due to a license renew...
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When a User Story is moved to the status of "Ready for Testing", I would like to have that User Story automatically reassigned to the Person identified in the Assigned Tester field. Does anyone...
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I have a custom issue type, I would like it to come prepoulated with 5 subtasks every time someone creates one of these issues. Is this possible?
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What are the actions that have impact in the date update of an issue, when it comes to the feature "Issue last udate date" on Selected issue filters Data Source? Any changes in a Issue or parent/chi...
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Hello, Can someone help me with this rule? I want to delete executions that match specific criteria. I created the rule with the "Scheduled" trigger. For now, I set the value "every 6 minute...
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Dear Team, We have 10 tasks, this 10 tasks should be completed in sep but they revised few tasks to dec. How to write JQL for which all are revised to Dec month. Thanks Siva
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Hi All, Confluence gadgets in Jira Dashboard not functioning now. Recently changed url to https. Integration works good but still I some of users experiencing Jira dashboard issue(blank gadget) ...
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Hey everyone, I'm looking for some direction on how to remove or replace text from the summary if issues. Context: So when an issue is created, we have an automation rule that adds code ...
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I have imported some worklog entries via csv. It basically worked fine except that not all durations are interpreted correctly (the importer says I need to import in seconds but inmost cases it seems...
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Applied rules using Automation on transitioning the status to make Comments mandatory, but it’s still not reflecting when checked by creating a dummy ticket. The sequence of Statuses is done at the ...
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Hi guys, i'm trying to dev an automation to Decrement the field "Total Issues in Project" when i delete any issue. So, if i delete one issue, the field will receive field -1; but it's not that simp...
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Hello, How can i find missing tickets, which did not bulk copy when transferring an epic from 1 project board to another? There was a message to check the jira logs, but then the transaction comple...
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Hello, I use the time-between-statuses plug'in and I do not understand how is calculated the time between 2 statuses. I take an example of a ticket created on 08/11/2022 11:45 am and closed on 09/1...
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Hello all, I own Jira and Jira Help Desk. When a Jira Help Desk user creates a new ticket for a specific project, in Jira that new ticket is assigned directly to a person. How do I change this per...
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Hello, I am trying to perform status transitions using the edit issue endpoint, since the documentation does state that it supported transitioning statuses. However, when I attempt to perfor...
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Hi, I am trying to do two things here. Firstly, I want to turn a string from an array into an numeric and then save that into a numeric custom field (Story Points). The script works perfectly...
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i linked epic to issue and the issue is automatically closed
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Hi all. need help for the following scenario: Within a workflow I have a custom field with various checkboxes. If I click checkbox A and B two other workflows are generated and linked to the parent...
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Before we moved to JIRA Cloud, I had JQL set for colouring cards which didn't contain a value in field 'story points'. Since migrating over, the JQL doesn't work. See below.  ...
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I am a JIRA Admin. Within a ticket for my project I can accomplish any task without issue. However, I am unable to do a very simple re-assign through Automation. Rule: When: Issue transitione...
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I have 2 fields: - Root cause - Supplier Root cause is a mandatory field, Supplier isn't. When a user selects a root cause of '3rd party system issue' then I want them to always specify the 'Supp...
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