Community resources
Community resources
Community resources
Jira
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I create a number of dashboards and track the RAG status of Jira tickets. I am constantly having to explain that the colours in the RAG Gadgets reflect the number of tickets and not the actual RAG s...
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Could someone help me? I have access to a JIRA portal for raising and tracking tickets (from a customer perspective). I get SLA reports, but I want a report that shows how long tickets ar...
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...etFieldById(getFieldChanged()) def ComponentsField = getFieldByName("Flagged") def selectedValues = field.getValue() as List<String> if (selectedValues.size() <= 2){ ComponentsField.setValid(true...
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Hi, I have created a Software project but the Components option do not exist in the sidebar. How do I create and add components? Regards, Fatemeh
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I have created an automation workflow, which copies the last comments from the JIRA task and pastes them into the linked JSM task and it is working ok. The only issue I am facing right now is the co...
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Hello, we use in our projects a issue security level with 3 levels. We need to have a empty issue security level how have no functions only for showing and to choose- Name of the this ...
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When Importing objects in Insight, what is the Identifier checkbox for?
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Hello! We use the Jira API for external systems. We can import issues (tickets) in the external systems, but we have an issue in one of our client with the date field (Date picker). When the user set...
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Hi, I have a requirement where I need to fetch jira teams(with their ids), update those teams and if required even create a new team via rest APIs. By teams I mean I checked a few months pri...
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Need to create a report where I can see the issue count for status flipped in from one status to another.please help
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I'm new to ScriptRunner (v8.1.0) for Jira and I would like to hide the "Create linked issue" entry on the More menu. I have a script fragment "Hide system or plugin UI element" and selected com.atla...
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Hi, Pls suggest/guide. When ticket get created in jira, comment should be update, can anyone suggest this, i believe this could be done using post function but not sure about the right approa...
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What type of project works better for using Jira?
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Hi, I'm trying to set up an automation for re-opening a closed case after a new comment is added. I have an automation set up and seems to run fine but doesn't reopen the case. Tried using this...
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hi , i have added a endpoint api into jira webhook , i never see have any call to that my endpoint api , but if i using a endpoint api from pipedream.com and test and see that still r...
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Hello! I am in a company-managed project. I want to utilize the custom user picker (multi) field named "Channel Leads" I would like for a comment to go out once the task is created ...
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Hello, User cannot create the ticket if the follow conditions are not met. I have these 2 fields called FieldX (Multi-line) and FieldY(single-line). - FieldX is not empty and field Y is not ...
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I need to set up an Automation rule that will transition all Issues within one Sprint into a specific status when that Sprint starts. Please help with the correct flow of the rule.
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Hello, I would like to prevent creation of tickets if the following components are selected together using validators in the project workflow. - ComponentX and ComponentY - ComponentZ and ...
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I'm trying to update the resolution in the workflow. I used to be able to do that in a post function in the transition but it appears that I can no longer do that. Basically I have a tick...
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This question was asked back in 2021 and I'm bringing attention back to it: https://community.atlassian.com/t5/Jira-questions/How-to-PRIVATELY-turn-slack-messages-into-Jira-tasks/qaq-p/17385...
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I would like to delete a few statuses from an inactive workflow and then assign it to a project. However, on the workflow, it has this message :'Generated by JIRA Software version 1001.0.0-SNAPSHOT. ...
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I am setting up automation to create subtasks on tickets created from our service desk. I have to set a required cascading list field. All of my JSON is working except for the following: { "f...
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My scrum project had 2 boards. I deleted 1 of them, and now I can't see some of the sprints from past weeks... Both boards were in my project for months already... Is there how to either recover the ...
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Let's say I have a custom field called "Sponsors" which has the ID 12345. And the field has nested fields about cost centers. How do I access this field with the Java API com.atlassian.jira? ...
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