In short future we want migrate to new Jira Data Center, what we should do step by step to do this operation ? What about upgrading core of Jira ?
Use case: We have use case where Jira cloud is integrated to sync with azure active directory for automatic groups and user provisioning . Post syncing, Jira cloud rest APIs doesn't have any attribut...
I was a bit confused to see Kiev TimeZone in my profile. It is wrong. "Kyiv" should be used instead. Currently, the whole world uses: https://www.iana.org/time-zones According to the la...
Hi -Our JIRA got blocked out last night and we need support in unlocking the same. Kindly assist!
Hello, After adding a new version using Script Runner, we are unable to create or update the tickets. Also, we are unable to perform any action within the Project. Thanks,
Hi, we have an automation rule that will create sub-task issues, my question is, is there a way to code in a Checklist into the sub-tasks we are adding via the rule. See attached. Thank you.
Hey, We have placed in a folder on the Jira server. When trying to load these js files, the time is exceeding above 60s and the js doesn't load at all even though we are getting 200 status code.&nbs...
Hi Team, I am using a project type as service desk and under project settings, request types I have renamed some fields with a new names so that these fields should be visible on Service Desk When ...
Priority - P1,P2,P3,P4 and Severity - Sev1,Sev2,Sev3,Sev4 For issues that have a severity of Sev 1, P1 have to be the only acceptable priority. For issues that have a severity of Sev2, P1 and P2 h...
My team has a bad habit of not commenting on tickets , which leads miss communication. Is there any JQL which can filter out list of tickets which are not commented from last 15 days
...200 people. Is it true that my new price will be anywhere from 5x-10x this price after our three-year discount transition period if I move to the cloud? It seems like basic prices for cloud are ~$1...
Background: One of the performance efficiency metrics for a team is “Spill-over rate” Definition: The average number of story points that have spilled over to future sprints in all the competed spri...
Hi I would like to have an Advanced Roadmaps view that shows Epics per sprint, and the amount of story points in each epic being done in that sprint. If this can't be done with advanced roadmap, I...
Hello Team, I am looking for an option to import releases/Versions to Jira software, do we have a way to do it? Please do let me know. thanks
The context of the custom field after a ticket is created is changing to text mode kindly help
Precondition: 1. I have the "admin" permission for the Jira project. 2. Also I have the "Box Admin" permission for my own BigPicture agile project. Issue: However, I can see all the views other t...
When creating tickets I normally use snipping tool, copy the image and then select Ctrl+V in the description box of the ticket and it adds in the image. its not working anymore.
I Can't Upload Images as photo How should i solve the problem? Thank you for your help
Dear Jira Support Team, I am writing to report an issue that I encountered when trying to save a comment on your support platform. Whenever I try to submit a comment, I receive an error message that...
Anyone encounters the same issue? Can support team resolve the issue asap?
Hi All, I am a project owner (Admin) in Jira, but I would like to change the owner to another person. since we need to keep the member as 10 for free plan. Could you please provide some instruct...
I'm not able to see images in our JIRA Tickets. I'm not able to add attachments. The images just Failed to Load.
Hi All, In the morning it was working fine and suddenly it stopped working. I raised a ticket to Atlassian Support ( still waiting ) and at the same time, checking online, there were / have been som...
What fix version naming convention do you follow if releasing multiple times a week within a 2 week sprint? We are moving from monthly release to twice a week and figuring a fix version that won't c...
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