How to view which issues are in "unmapped" statuses?

[Barbara Shaw]

Hi! We have a company scrum board which tracks sprints including issues from several different company-managed projects. There is a bunch of "backlog" issues in the unmapped status column. Is there a way for me to view which issues are included in this huge group? I don't want to drag this over and dump 300 issues into any status that could cause a big mess 🫣 TIA!

[Trudy Claspill · Accepted solution]

@Barbara Shaw 

You can click on the General settings on the board and click through the Edit Filter link to get to the Advanced Search screen with the board's filter loaded. Modify the filter to include "and status in (Backlog)" to get only the issues in the Backlog status that would display in the board if the status was not unmapped. Don't save the filter, as that would impact the board itself.

[Markus Fredén · Accepted solution]

Hi Barbara,

In the issue navigator (searching for issues) you can filter using the advanced JQL feature and enter following query:

board = 1234 AND status = Backlog

To find the board number you can look at the end of your URL when on the board.

You might even be able to right click on the bunch and click "view in issue navigator" directly but im not sure.

Alternatively, have a look at which filter the board is based on and go from there.

/Markus

[Trudy Claspill]

@Markus Fredén 

"board" is not a valid field for searching in Jira natively. Do you have a third party app that has extended JQL functionality on your instance?

[Barbara Shaw]

+1

[Markus Fredén]

I was going on memory and I'm probably misremembering.

If you don't have that kind of JQL function then you should look at the filter on which the board is based on and modify that accordingly.

Depending on what the query looks like you might want to add "<boardJQL> AND status = Backlog". If the query is already referencing statuses then you need to remove them and only have "<boardJQL> AND status = Backlog" to filter on those 300+ tickets.

I hope this helps!

[Barbara Shaw]

@Markus Fredén thanks!